Catherine Reed
CHESTER,cheshire
Summary
Culturally aware and highly experienced professional thrives and remains calm in challenging situations. Harnesses interpersonal skills, collaboration and problem-solving in fast paced environments. Driven to deliver first class service and consistent results to high profile clientele with shinning warmth and discretion. Combined with resilience, adaptability and world wide travel experience has motivation to succeed ever changing environments. Acting as a polished ambassador to emirates for passengers across the globe.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Director
Catherine Reed Beauty
Chester, Cheshire
04.2018 - Current
- Built strong relationships with clients to develop loyalty and ensure repeat visits increasing sales by 100%.
- Consistently maintained high standards of service, treatments and cleanliness within the salon, ensuring first class customer experience.
- Worked with a culturally diverse population, with discretion and professionalism
Travel Sabattical
Director
Worldwide, Global
12.2024 - 06.2025
- Managed a 6 month solo travel sabbatical across America, Oceana and South East Asia exposing myself to new and exciting environments.
- Cultural awareness and communication attending massage training at Original Watpho Bangkok.
- Explored diverse cultures and environments to enhance personal growth and adaptability through living with homestay and cultural cooking courses.
- Processed problem solving adapting and finding quick solutions to unexpected situations regarding cancelled flight or seismic conditions.
- Developed strong interpersonal skills and cultural awareness with international individuals studying Thai massage at Watpho Bangkok.
- Demonstrated respect, friendliness and willingness to adapt to local cultures, religious traditions and bylaws.
Beauty Lecturer
Coleg Cambria
Wrexham, North Wales
09.2024 - 12.2024
- Mentored aspiring beauty professionals, offering guidance on industry standards and best practices.
- Advised students on academic progress to ensure positive results.
- Delivered practical demonstrations on various beauty treatments for better skill acquisition.
Care Assistant
Belgrave
Chester, Cheshire
04.2020 - 04.2022
- Delivered compassionate care and support vulnerable individuals with complex needs.
- Assisted with daily hospitality and personal care
- Collaborated with multi disciplinary healthcare professionals to develop, implement and sustain positive working outcomes.
- Monitored and documented patients' progress and changes in behaviour.
- Developed trusting relationships with clients and their families, enhancing communication and understanding of care requirements.
Spa Therapist
Old Port Spa
Chester, Cheshire
02.2016 - 03.2018
- Delivered exceptionally high standard of treatments tailored to diverse population with individual client needs.
- Maintained exceptional level of cleanliness and organisation in treatment areas.
- Collaborated with team members to enhance the guest experience and satisfaction.
- Educated clients on skincare and wellness practices to promote long-term health benefits.
Spa Therapist
Double Tree by Hilton
Chester, Cheshire
02.2014 - 02.2016
- Upheld high hygiene whilst performing all procedures and treatments to an exceptional standard
- Collaborated with team members to ensure smooth spa operations.
- Strengthened customer relationships by delivering exceptional service during every interaction and ensuring client loyalty
- Adhered strictly to health and safety regulations, ensuring a safe environment for both staff and customers.
Education
NVQ Level 3 - Spa Therapy
Yale College
Wrexham 09.2006 - 07.2008
PTTLS - TEACHING
Coleg cambria
Northop 09.2014 - 12.2014
Certificate of Higher Education - health care
Belgrave
Chester 09.2020 - 02.2021
A1 Assesor - Teaching
West Cheshire College
Ellesmere Port, Cheshire 09.2014 - 05.2015
Skills
- Physical and mental stamina
- Cross-Cultural awareness
- First aid and safety aware
- Self Disciplined
- Emotional intelligence
- Adaptable and resilient
- Problem solving
- Calmness under pressure
Affiliations
- Travel
- Mountain Climbing
- International cuisine
Timeline
Travel Sabattical
Director
12.2024 - 06.2025
Beauty Lecturer
Coleg Cambria
09.2024 - 12.2024
Certificate of Higher Education - health care
Belgrave
09.2020 - 02.2021
Care Assistant
Belgrave
04.2020 - 04.2022
Director
Catherine Reed Beauty
04.2018 - Current
Spa Therapist
Old Port Spa
02.2016 - 03.2018
PTTLS - TEACHING
Coleg cambria
09.2014 - 12.2014
A1 Assesor - Teaching
West Cheshire College
09.2014 - 05.2015
Spa Therapist
Double Tree by Hilton
02.2014 - 02.2016
NVQ Level 3 - Spa Therapy
Yale College
09.2006 - 07.2008