A dedicated professional with strong organisational skills and the ability to work effectively under pressure and meet deadlines. Demonstrates a proactive approach to continuous learning and self-motivation, with previous experience in administration.
Overview
26
26
years of professional experience
Work history
Foster Carer
Suffolk County Council
Tendring, , Essex
07.2023 - Current
Foster carer for 1 child for 2 years to date, kinship foster carer for this child's 3 siblings for 14 years to date.
Navigated complex emotional situations with empathy and patience, aiding in conflict resolution.
Worked closely with other professionals involved in child's welfare; improving collaborative efforts towards child’s wellbeing. This involves Teams meetings as well as face to face meetings.
Developed time management skills to cover all aspects of managing a blended family with an age range of 5 - 64.
Adhered strictly to safeguarding protocols; ensuring safety at all times.
Facilitated open lines of communication with social workers, leading to more effective care plans.
Sought out and completed training courses on adverse childhood experiences, how to manage challenging behaviours and developmental trauma to better understand and address unique needs of foster children.
Managed medical appointments and health needs of children, ensuring proper physical health.
Tracked and recorded child's progress for review by social services team, contributing to overall care strategy.
Coordinated with school staff regarding child's progress, enhancing academic performance.
Maintained a safe and nurturing living environment, promoting a sense of security.
Fostered resilience in children through regular counselling sessions, boosting emotional strength.
Encouraged positive behaviours through structured routine and clear boundaries, fostering personal growth.
Comforted children during times of crisis to provide security and safety measures.
Encouraged children to express views and opinions to increase confidence and openness.
Established close relationships with community resources, teachers and health professionals to meet children's development needs.
Provided 24-hour day to day care of infants to adolescents to manage daily needs.
Facilitated further skill development by providing effective mentoring in life skills.
Logged significant events throughout placement and contributed to reviews, case conferences and court hearings.
Supervised contact arrangements to oversee smooth process.
Contributed to achieving positive outcomes of permanency plans by actively participating in court hearings.
Cake Designer and Creator
Self employed
Tendring, Essex
04.2015 - 01.2023
Designed bespoke wedding, birthday and celebration cakes according to client requests and then created, packaged and delivered the cake to venue.
Adhered to strict privacy requests when creating cakes for Bradley Cooper, Ed Sheeran, Damien Lewis, Chris Evans, Paul Hollywood and Texas.
Adapted to unusual orders eg. 1 x 3' tall cake with 1000 extra portions for The Old Vic theatre 200th birthday.
Set up and managed an online enquiry system, quotes and calendar.
Utilised a variety of tools and techniques for precision in detailed designs.
Ensured adherence to food safety regulations at all times during decorating process.
Produced intricate icing designs for improved visual appeal.
Managed inventory effectively, minimising waste and ensuring availability of necessary supplies.
Enhanced customer satisfaction by designing bespoke cake decorations.
Applied expert knowledge of colour mixing to achieve desired frosting shades.
Created custom fondant shapes, resulting in personalised decoration themes.
Increased efficiency by maintaining cleanliness and organization of work area.
Provided exceptional customer service with careful attention to dietary requirements. (eg. A celiac friendly cake for Sharleen Spitiri from Texas)
Kept work area safe and sanitised by washing utensils, tools and countertops.
Content Writer
High Position Ltd
Colchester, Essex
11.2007 - 06.2014
Assisted editorial team in brainstorming sessions, resulting in innovative article themes.
Enhanced brand awareness by creating compelling web copy that aligns with marketing goals.
Helped increase website traffic by producing high-quality content regularly.
Reviewed and edited fellow content writers' work ensuring grammatical accuracy and stylistic consistency.
Developed engaging content for a variety of platforms by researching, writing, editing and proofreading materials.
Improved SEO rankings with the integration of target keywords in blog posts and articles.
Worked closely with SEO specialists to optimise content, improving organic search results.
Drafted product descriptions and blogs for clients.
Adapted to the changing needs of the business by seeking out training in advertising standards, creating and presenting powerpoint to ensure company adherence.
When the business adapted to outsourcing content writing overseas, I also adapted by re-training on the job to take over the company bookkeeping role.
Administrative Assistant
Potter Raper Partnership Quantity Surveyors
Colchester, Essex
06.2005 - 07.2006
Updated company databases by inputting new employee contact information and employment details.
Managed front desk duties to ensure smooth operation of reception area in building quantity surveyors.
Contributed to team effort by accomplishing related results as needed.
Handled sensitive information discreetly maintaining high level confidentiality at all times.
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Supported accurate record-keeping with proficient data entry skills.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Supported staff with administrative needs for photocopying, faxing and filing.
Examined, scanned and input documents in software system.
Kept adequate office supplies on hand to support staff and business requirements.
Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
Opened and routed business parcels and letters.
Transcribed or scanned data to create new files.
Produced clean, error-free professional business correspondence for office team.
Administrative Assistant
Tyres & Accessories Magazine
Clacton on Sea, Essex
01.2000 - 01.2002
Supported accurate record-keeping with proficient data entry skills.
Maintained stock levels to avoid shortages in office supplies.
Supported staff with administrative needs for photocopying, faxing and filing.
Opened and routed business parcels and letters.
Assisted advertising manager with layout and presentation.
Assisted editorial staff with administrative requests to ensure smooth handling of their work.