Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Catherine Murphy Alonso

Denmead,Hampshire

Summary

After education, I joined the Merchant Navy for 10 years as a stewardess onboard English ferry routes around Europe. This experience gave me a strong foundation in customer service, safety procedures, and working effectively as part of a team as well as individually.


In the last 25 years, I have worked as a nursing auxiliary and a senior support worker in general, mental and military hospitals, rehabilitation units, and supported living in the community. These roles have strengthened my ability to remain calm under pressure, communicate with empathy, and support people from all backgrounds with professionalism and care.

Overview

38
38
years of professional experience

Work history

Care Support

Parents
Denmead, Hampshire
01.2018 - 07.2025

Giving all aspects of care and emotional support for my father who had multiple health issues.

Administrator

Tessaa Supported Living
Fareham, Hampshire
08.2023 - 01.2024

Providing administrative support on a temporary basis. Duties included policy updates and making enquiries for further housing rentals.

Senior Support Worker & Nursing Auxillary

British Nursing Agency, United Response, Private
Portsmouth, Southampton, Hampshire
01.1998 - 12.2017

Responsible for care and safety of patients with complex difficulties in various settings. Duties included implementing care plans, administrating medication, and monitoring changes in health and mood, while liaising with families and healthcare professionals.

Senior Stewardess

Sealink, Condor, North Sea Ferries
Portsmouth, Weymouth, Hull, Various
07.1987 - 12.1988

Providing a high standard of service to ensure comfort, satisfaction, and safety of passengers. Primarily responsible for duty free perfume and gift shop. Duties included sales and ordering, stock taking, and complying with Customs and Excise regulations. I assisted with meal preparation, setting tables, and serving food and drink in restaurants, cafes, and bar, and comprehensive knowledge of emergency drills, including Basic Sea Survival, fire and first aid. When Condor Ferries launched its first catamaran in UK waters, I was part of the promotional team. I also gained specialist training by airline management for customer service for this role.

Education

GCE - English Language, English Literature, Maths, Sociology, Child Development, Geography

Oaklands RC School
Waterlooville, Hampshire
09/1980 - 05/1985

Travel and Tourism

Highbury College
Cosham, Portsmouth
09/1986 - 06/1987

NVQ Level 3 - Social Care

United Response
Fareham, Hampshire
05/2007 - 05/2008

Skills

- Excellent customer service skills with genuine enjoyment in delivering to a diverse public

- Remain calm under pressure and able to adapt to different situations

- Good organisational skills

- Able to work well within a team as well as independently

References

References available upon request.

Timeline

Administrator

Tessaa Supported Living
08.2023 - 01.2024

Care Support

Parents
01.2018 - 07.2025

Senior Support Worker & Nursing Auxillary

British Nursing Agency, United Response, Private
01.1998 - 12.2017

Senior Stewardess

Sealink, Condor, North Sea Ferries
07.1987 - 12.1988

GCE - English Language, English Literature, Maths, Sociology, Child Development, Geography

Oaklands RC School
09/1980 - 05/1985

Travel and Tourism

Highbury College
09/1986 - 06/1987

NVQ Level 3 - Social Care

United Response
05/2007 - 05/2008
Catherine Murphy Alonso