Catherine McLean
Leeds,West Yorkshire
Summary
A highly skilled and enthusiastic professional with expertise in administration, record keeping, database management. Demonstrates strong organisation, prioritisation, and attention to detail while managing confidential information accurately. Proficient in using computer and telephone systems and adept at supporting users with enquiries and information requests. Experienced in training, mentoring, and supporting others, with a solid understanding of safeguarding and health and safety policies. Committed to delivering excellent written and verbal communication while effectively dealing with clients and family enquiries. Career goals include further enhancing skills in admin, resource management and contributing to organisational success through collaborative efforts.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Outpatients Registered Nurse
LivingCare Group
2025.12 - 2026.06
- Welcomed visitors and service users, ensuring a professional and supportive environment.
- Maintain accurate electronic records and update information systems.
- Respond to enquiries in a professional and helpful manner.
- Coordinated appointments and streamlined daily workflow to enhance patient experience.
- Manage confidential information in accordance with policies.
- Ordered, monitored, and organised supplies and resources to ensure operational readiness.
- Operated tasks independently to meet deadlines and collaboratively within a team environment.
Professional Babysitter
CR Babysitting
Leeds, West Yorkshire
2025.03 - Current
- Ensured child safety by implementing appropriate child safety measures.
- Implemented bedtime routines to foster healthy sleep habits in children.
- Addressed challenging behaviours during tantrums to promote emotional regulation and understanding., diffusing situations calmly and assertively.
- Developed strong relationships with the children under care, establishing trust and comfort level.
- Prepared healthy and nutritious meals to specific dietary requirements.
- Liaised with parents on a regular basis, keeping them abreast of the child's progress and behaviour patterns.
- Adapted to scheduling needs, contributing to high levels of parent satisfaction.
Clinical Nurse Specialist
Leeds Teaching Hospitals NHS Trust
2022.07 - 2025.11
- Managed specialist clinics and complex caseloads, ensuring optimal patient care and treatment outcomes.
- Provided guidance, education and support to patients and families.
- Delivered training sessions and educational workshops, equipping staff with essential skills to improve patient management.
- Coordinated appointments and interdepartmental communication to streamline patient flow and enhance service delivery.
- Managed advice lines by providing timely responses to inquiries. and responded to enquiries.
- Maintained accurate databases, records and reports.
- Built positive working relationships with colleagues and stakeholders.
Junior Sister / Deputy Manager
Leeds Teaching Hospitals NHS Trust
2021.01 - 2022.06
- Facilitated recruitment, training, and staff development to enhance team capabilities.
- Coordinated staff rotas and workloads to ensure optimal team performance.
- Led meetings to identify service improvements and implement actionable strategies.
- Led team initiatives by providing clear direction and support.
- Organised resources and ensured efficient operations.
- Maintained accurate documentation and records.
Ophthalmology Staff Nurse
Leeds Teaching Hospitals NHS Trust
2018.01 - 2021.01
- Provided specialist support in busy outpatient and emergency services, enhancing patient care and safety.
- Collaborated with multidisciplinary teams to ensure comprehensive patient management and treatment outcomes.
- Delivered exceptional customer service and patient support, fostering a positive patient experience.
- Prioritised competing demands and workloads effectively.
- Maintained accurate records and clinical documentation.
Staff Nurse / Perioperative Practitioner
Spire Healthcare
2016.05 - 2018.01
- Navigated fast-paced environment, maintaining organisation to support efficient clinical operations.
- Prepared resources and equipment for daily clinical activities, ensuring readiness for patient care.
- Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
- Handled emergency situations calmly leading to successful crisis resolution.
- Updated patient records meticulously to ensure accurate documentation.
Staff Nurse / Perioperative Practitioner
York Teaching Hospital NHS Foundation Trust
2014.09 - 2016.04
- Maintained safety standards while organising resources to ensure efficient perioperative operations.
- Facilitated effective communication between departments to enhance patient flow and care continuity.
- Led daily team briefings to align team objectives and coordinated activities for optimal patient care.
Staff Nurse / Perioperative Practitioner
Lincoln County Hospital
2013.09 - 2014.08
- Developed and monitored individual care plans to enhance patient recovery and wellbeing.
- Built and maintained positive relationships with patients and colleagues to foster a supportive care environment.
- Managed patient records, admissions and information to ensure accurate and efficient processing.
Education
Bachelor of Science - Adult Nursing
University of Lincoln
Lincoln, LincolnshireA-Levels - Health and Social Care
Cottingham High School
Cottingham, East Riding of YorkshireGCSEs - 10
Cottingham High School
East YorkshireSkills
- Independent collaboration
- Safeguarding policies knowledge
- Telephone system operation
- Training and mentoring
- Organisational skills
- Administrative support
- Record keeping and documentation
- Family enquiry support
- Confidential information management
- User support
- Database management
- Stock organisation
- Written and verbal communication
Affiliations
- Dance
- Reading
- Yoga
- Swimming
Certification
- NMC registered - 2013
- Mentorship - 2022
Languages
English
Fluent
References
References available upon request.
Timeline
Outpatients Registered Nurse
LivingCare Group
2025.12 - 2026.06
Professional Babysitter
CR Babysitting
2025.03 - Current
Clinical Nurse Specialist
Leeds Teaching Hospitals NHS Trust
2022.07 - 2025.11
Junior Sister / Deputy Manager
Leeds Teaching Hospitals NHS Trust
2021.01 - 2022.06
Ophthalmology Staff Nurse
Leeds Teaching Hospitals NHS Trust
2018.01 - 2021.01
Staff Nurse / Perioperative Practitioner
Spire Healthcare
2016.05 - 2018.01
Staff Nurse / Perioperative Practitioner
York Teaching Hospital NHS Foundation Trust
2014.09 - 2016.04
Staff Nurse / Perioperative Practitioner
Lincoln County Hospital
2013.09 - 2014.08
Bachelor of Science - Adult Nursing
University of Lincoln
A-Levels - Health and Social Care
Cottingham High School
GCSEs - 10
Cottingham High School