Catherine Kendrick
Liverpool,Knowsley
Summary
Flexible Health Care Assistant with 11 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care. Assistant providing compassionate care and support to venerable patients. Improves patient quality of life while promoting optimum wellbeing and comfort. First Aid and CPR trained. Compassionate and dedicated, possessing strong communication and teamwork skills essential for providing high-quality patient care. Demonstrates proficiency in assisting with daily living activities and maintaining safe, clean environment. Committed to making positive impact and improving new skills required to care and assist venerable adults with complex needs. . Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
HCA
We care Group
Liverpool, Liverpool
03.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
Support worker
John Lamont
Liverpool, merseyside
09.2015 - 03.2016
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
- Assured safety measures were met to prevent falls or accidents.
- Administered medication according to schedule, promoting optimal health outcomes.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Actively listened to client concerns thus creating a comforting environment.
- Supported daily living skills training which increased client self-sufficiency.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Provided companionship during outings contributing to an active social life for clients.
- Assisted with mobility issues enabling easier movement around the home.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Administered medication with rigorous planning and recordkeeping.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.
Health care assistant
casa
Huyton, Knowsley
01.2015 - 03.2015
- Assisted in patient care, improved comfort and well-being.
- Provided basic health education to patients for proper self-care post discharge.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Submitted reports to manager regarding status of client.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Safely escorted patients to and from medical appointments and hospital visits.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Accompanied client to medical or dental appointments, grocery and errands.
- Participated in personal development initiatives to enhance service delivery and patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Adapted to service users' needs and requests to maintain personalised care.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Minimised care continuity issues by keeping thorough, accurate records.
- Kept patient environments clean and neat following optimum hygiene standards.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
Health care assistant
Tudor bank
Liverpool, Merseyside
01.2011 - 01.2015
- Assisted in patient care, improved comfort and well-being.
- Provided basic health education to patients for proper self-care post discharge.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Prepared meals for patients, ensured balanced nutrition intake.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared healthy meals and delivered feeding support.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Monitored client health conditions and reported immediate issues to manager.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Safely escorted patients during medical appointments and hospital visits.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Submitted reports to manager regarding status of client.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Supported clinical staff to complete health assessments.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Safely escorted patients to and from medical appointments and hospital visits.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Participated in personal development initiatives to enhance service delivery and patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Kept patient environments clean and neat following optimum hygiene standards.
- Provided high-quality person-centred support and received consistently positive patient feedback.
Education
NVQ Level 2 - health & social care
hippo Training
Liverpool 01.2013 - 01.2014
Skills
- Communication skills
- Team building
- Patient care
- First aid certified
- Record keeping
- Implementing care plans
- Multitasking under pressure
- Meal preparation
- Community engagement
- Social care
- Documentation
References
References available upon request.
Timeline
HCA
We care Group
03.2024 - Current
Support worker
John Lamont
09.2015 - 03.2016
Health care assistant
casa
01.2015 - 03.2015
NVQ Level 2 - health & social care
hippo Training
01.2013 - 01.2014
Health care assistant
Tudor bank
01.2011 - 01.2015
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