Catherine Hunter

Supported individuals in daily living tasks to promote independence.

Assisted with shopping, household tasks, and meal preparation.

Arranged and attended appointments as necessary.

Provided emotional support while maintaining a person-centred approach.

Encouraged service users to explore new activities and engage with local community.

Administered medication safely in accordance with organisational procedures.

Completed documentation, including medication records and count sheets.

Conducted thorough risk assessments to ensure safety of service users and staff.

• Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
• Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
• Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
• Offered emotional support and companionship, reducing feelings of isolation among clients.
• Encouraged service users to be independent and active members of society.
• Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
• Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
• Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
• Provided support in social, physical and emotional areas to assist clients with integrating into local community.
• Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
• Developed trusting relationships with service users and advocated on their behalf.
• Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
• Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
• Supported clients in managing their finances and budgeting, increasing their financial independence and security.
• Collaborated with healthcare professionals to coordinate care services, ensuring a holistic approach to client health.
• Helped clients access community medical, housing and transportation resources.
• Facilitated community integration for clients, organising social activities that improved their social skills and confidence.

• Leading a group of volunteers
• Supporting them with the planning and delivery of employability sessions
• Conducting welfare meetings
• Supporting volunteers with their mental and physical health
• Completing monitoring and evaluation forms
• Creating and maintaining the schedules for each week
• Being responsible for the budget and distribution of funds
• Liaising with stakeholders and educational professionals
• Organising events

• Working to agreed schedules to ensure there is always enough staff on every shift in order for us to provide excellent customer service
• Cash handling, dealing with complaints, interaction with customers on a daily basis and conflict resolution
• Working as part of a team as well as confidently being able to work independently
• Planning and delivering parties when booked

• Having sole care and responsibility for four young children under the age of 9
• Adhering to the daily schedule as provided by the parents, including changing the children, taking them to appointments, meal times, medication and bed times