Summary
Overview
Work history
Education
Skills
Timeline
Generic
Catherine Doyle

Catherine Doyle

Timperley,Greater Manchester

Summary

I would describe myself as compassionate and caring individual, eager to help others, support staff and assist in smooth running of the shop. Comfortable in fast-paced environments and high-pressure situations. Organised and hard-working.

Skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

I would be a helpful Shop Assistant with commitment to supporting customers and colleagues.

Knowledge of equipment and shop processes and protocols.

Dependable and focused worker.

Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.

Overview

44
44
years of professional experience
5
5
years of post-secondary education

Work history

Horse Transporter

self employed
Manchester, Greater Manchester
07.2022 - Current

July 2022 - present.

Horse Transporter.

Responsible for collecting and delivering horses around the Country, dealing with customers, their needs (which can be many!)

1980 to July 2022

  • Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
  • Securely and professionally transported horses between locations
  • Transferred horses safely to receive treatment at horse hospitals.

Hairdresser

self employed
Manchester, Greater Manchester
01.1980 - 07.2022
  • Promoted and sold additional services and products, increasing salon revenue.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Offered highly skilled cut, colour and extension services to [Number]+ daily customers.
  • Shampooed, conditioned and treated hair using salon-exclusive products, promoting increased retail sales.
  • Updated customer files with colour notes, preferences and services delivered.
  • Created memorable customer experiences with services such as head and neck massages.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Registered new clients and updated information of existing clients on logbook.
  • Purchased supplies to maintain full stock and inventory.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Managed appointments and schedules to smooth workflow.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Trimmed, cut and shaped hair based on exact customer preferences.

Education

5 GCSEs -

Wellington Road High School
Altrincham, Trafford
07.1977 - 05.1982

Skills


  • Customer service oriented
  • Energetic self-starter
  • Outgoing and enthusiastic

Timeline

Horse Transporter

self employed
07.2022 - Current

Hairdresser

self employed
01.1980 - 07.2022

5 GCSEs -

Wellington Road High School
07.1977 - 05.1982
Catherine Doyle