Summary
Overview
Work History
Education
Skills
Education
Personal Information
Catherine Acosta Dela Cerna +35796872246
Timeline
Generic
Catherine  Dela Cerna

Catherine Dela Cerna

Larnaca

Summary

Results-driven Sales Representative with nearly 5 years of experience in sales, customer service, and team management. Proven track record of generating new revenue streams while enhancing customer loyalty and retention. Skilled in communication, personnel training, and effective client relationship management. Committed to delivering exceptional service tailored to diverse customer needs.

Overview

7
7
years of professional experience

Work History

Supervisor/Sales Representative

Masari Money Transfer Office
Larnaca
08.2020 - Current

I am currently the Supervisor/Sales Representative at Masari Money
Transfer Office in Larnaca Town Center. My resposibilies include
day to day managing the Shop/Office, meeting customers,
carrying out security identity checks, and assisting them to
transfer/collect money to/from different parts of the world. I am
responsible for compiling daily reports and balancing the daily
accounts, I work with Microsoft Word and Microsoft Excel.

I deal with all Nationalities assisting and advising them how best to transfer funds to Family and Friends Worldwide.


Wedding Planner

Cyprus Wedding Dancefloors
All Cyprus
01.2018 - 08.2020
  • Managed and coordinated all wedding preparations, including onsite services, communicating with couple at all stages.
  • Built customised, tailored wedding packages that consistently exceeded client expectations.
  • Designed bespoke concepts for weddings of up to 200 guests.
  • Led the event schedule for rehearsal, wedding and reception, to facilitate seamless execution.

Education

College level Undergraduate. - Undergraduate of Mangement Accounting

UNIVERSITY OF CEBU PHILIPPINES
Cebu City Philippines

Completed High School Diploma - High School

CARCAR ACADEMY HIGH SCHOOL
Carcar City Philippines

Completed Elimentary Certificate/Diploma - Elimentary School

CARCAR CENTRAL ELIMENTARY SCHOOL
Carcar Cebu City Philippines

Skills

  • Staff supervision
  • Opening and closing procedures
  • Customer complaint management
  • Customer service training
  • Retail operations expertise

Education

/1993,/1987,/1998,/1993,/2000,/1998

Personal Information

Catherine Acosta Dela Cerna +35796872246

Timeline

Supervisor/Sales Representative

Masari Money Transfer Office
08.2020 - Current

Wedding Planner

Cyprus Wedding Dancefloors
01.2018 - 08.2020

College level Undergraduate. - Undergraduate of Mangement Accounting

UNIVERSITY OF CEBU PHILIPPINES

Completed High School Diploma - High School

CARCAR ACADEMY HIGH SCHOOL

Completed Elimentary Certificate/Diploma - Elimentary School

CARCAR CENTRAL ELIMENTARY SCHOOL
Catherine Dela Cerna