Catherine Buckston
Reading,West Berkshire
Summary
Accomplished Team Lead with 4 years of experience, leading the Outpatients team to achieve high performance through dedicated supervision. Handling clinical and staffing tasks effectively and efficiently. Accomplished in KPI management, staff management, and team supervision. Demonstrates strong capabilities in report-writing, performance evaluation, and employee coaching and mentorship. Skilled in staff appraisals, team development strategies, and crisis handling. Proficient in real-time supervision, quality assurance checks, and team building coordination. Committed to process improvement and stock management while excelling in performance monitoring and leadership development.
Overview
1
1
Certification
3
3
years of post-secondary education
8
8
years of professional experience
Work history
Outpatient Team Lead
Spire Healthcare
Reading, Berkshire
2022.06 - Current
- Oversaw day-to-day operations, ensuring adherence to company standards.
- Monitored team performance metrics, identifying areas for improvement.
- Conducted comprehensive performance reviews for continuous improvement.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Identified skill gaps within the team and organised relevant training sessions.
- Upskilled team members by planning and delivering training workshops.
- Mentored and coached junior staff to produce high-performing, quality team members.
- Supported new hires through onboarding process for speedy and successful training.
- Drove process improvements through rigorous analysis of existing procedures.
- Implemented quality control measures leading to significant error reduction.
- Instituted effective feedback mechanisms, fostering a culture of continuous learning and development within the team.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Liaised with senior management on strategic planning initiatives, contributing valuable insights.
- Developed robust communication channels for seamless information flow.
- Mediated in conflict situations, promoting harmony amongst team members.
- Fostered a positive work environment with regular team-building exercises.
- Upheld health and safety standards, maintaining complete compliance with department procedures.
- Promoted professionalism among staff to develop productive relationships.
- Delegated tasks to make best use of individuals' skills.
- Assessed employee capabilities and assigned tasks accordingly for optimal results.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
- Monitored staff performance levels, implementing necessary changes to improve productivity and meet targets.
- Recognised exceptional individual performance for improved motivation.
- Uphold health and safety standards, maintaining complete compliance with department procedures.
- Recognised exceptional individual performance for improved motivation.
Registered Nurse
London North West NHS Trust
Ealing, West London
2018.05 - 2022.06
- Mentored junior nursing staff; contributed to professional development within department.
- Administered medication for symptom management.
- Educated patients on disease management, facilitated self-care.
- Maintained strict infection control standards throughout ward duties; minimised cross-contamination risks.
- Ensured adherence to NMC code at all times; upheld the highest standard of ethical practices during service delivery.
- Managed wound dressing changes, promoted healing.
- Participated actively in continuous professional development activities; stayed abreast of latest advancements in the healthcare industry.
- Collaborated effectively with other healthcare professionals in complex case management meetings; optimised a holistic approach towards patient wellness.
- Recorded patient data for accurate medical records.
- Assisted doctors during examinations and procedures, enhanced efficiency.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Performed all tasks with patient-centred focus while seeking opportunities for improvement of processes and treatments.
- Collected and properly handled specimens from patients.
- Collaborated with multidisciplinary team to discuss patient care strategies.
Education
Bachelor of Science - Adult Nursing
Buckinghamshire New University
Wycombe 2014.02 - 2017.02
Skills
- KPI management
- Performance monitoring
- Quality assurance checks
- Process Improvement
- Report-writing
- Staff management
- Team oversight
- Crisis handling
- Real-time supervision
- Performance evaluation
- Staff appraisals
- Team development strategies
- Employee coaching and mentorship
- Team building coordination
- Leadership development
- Stock management
Affiliations
- Gardening, reading, travelling
Accomplishments
I received a Daisy Award for a postive patient experience.
Certification
Tissue Viability Level 6
Edward Jenner Leadership Programme
Foundation Degree for Maternity Support Workers
References
References available upon request.
Timeline
Outpatient Team Lead
Spire Healthcare
2022.06 - Current
Registered Nurse
London North West NHS Trust
2018.05 - 2022.06
Bachelor of Science - Adult Nursing
Buckinghamshire New University
2014.02 - 2017.02