Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
Generic

Catelyn Page

Telford

Summary

Highly organised and reliable professional with extensive experience in logistics, collections, and customer service. Demonstrates strong communication skills and a proven ability to work effectively within a team. Proficient in Microsoft Office, SAP, Word, Excel. Proficient Transport Planner of 2 years, achieving company KPIs through impeccable planning and implementation. Communicating effectively with drivers and stakeholders for smooth-running logistics.

Overview

9
9
years of professional experience

Work history

Transport planner

CML F&L
09.2023 - 01.2025
  • Load planning for mixed products on dedicated vehicles
  • Book vehicles with hauliers for deliveries and collections
  • Raise Purchase Orders
  • Prepare loads and generate driver manifests
  • Organise pallet returns
  • Planning in a cost effective manner in order to meet required timings
  • Follow on planning for the PTZ (day one for one deliveries)
  • Assist in any admin duties required to ensure effective and accurate report
  • Ensure booked drivers are utilised for optimum results
  • Ensure driver requirements are enforced as per the plan
  • Pallet network planning
  • Using trackers to ensure vehicles are on the right route
  • Planning over 150 vehicles per day
  • Working and maintaining KPIs

Transport coordinator

Telford copper cylinders
04.2023 - 09.2023
  • Planning and assisting the transport manager
  • Routing vehicles on multi drop basis
  • Planning drivers holiday and arranging cover
  • Arranging breakdowns and general vehicle maintenance
  • Dealing with customer queries
  • Producing driver paperwork and external haulier paperwork

Client Support Administrator

Culina Group
07.2021 - 04.2022
  • Company Overview: Market Drayton
  • Processing customer orders into SAP
  • Meeting customer and client expectations
  • Resolving customer and client queries
  • Inventory management and quality control
  • Maintain a high level of customer/ client focus
  • Provide various reports for clients in a timely manner
  • Market Drayton

Collections Clerk/ Trainee planner

CML F&L
09.2018 - 07.2021
  • Company Overview: Telford
  • Monitoring collections loading with warehouse team to provide hourly updates for stock deliveries
  • Planning collections and sending relevant plans to customers
  • Liaising with customers by email and telephone giving any updates with late collections etc
  • Keeping up to date with planning and collection KPI's
  • Producing morning and evening reports
  • Keeping in contact with drivers organising nights out and trailer rescues
  • Tracking collections and depots deliveries to ensure everything is running on time
  • Routing drivers with daily runs ensuring they have the legal hours required
  • Telford

Driver debriefer

CML F&L
01.2020 - 06.2020
  • Company Overview: Telford
  • Checking driver licenses against the DVLA records regularly
  • Dispatching driver paperwork ensuring they have everything needed for that job for example -Anderson leads for a moving deck trailer
  • Retrieving paperwork from drivers and the end of their shift, downloading their driver card and checking the PODS are correct and present
  • Telford

Warehouse Administrator

CML F&L
09.2018 - 04.2019
  • Company Overview: Telford
  • Booking on receipts and pre-advice's
  • Organising driver paperwork
  • Processing load manifests
  • Providing VOR lists
  • Printing out load lists for the day
  • Providing a friendly and approachable service
  • Telford

Workshop Controller

Sta vehicle centres
08.2017 - 09.2018
  • Company Overview: Telford
  • Booking in vehicles for servicing or repairs
  • Booking in internal customers vehicle fitting to their designed schedule
  • Updating customers on the progress of their vehicles providing pick up times/dates where necessary
  • Producing invoices and taking the relevant payments
  • Keeping in contact with customers with Courtesy calls making sure they are always aware of any issues or delays
  • Preparing and handing out job sheets to designated technicians and ensuring they have the correct materials to complete the job
  • Organising work load up to a week in advance to prepare parts and technicians of any upcoming jobs
  • Key holder- Opening and Closing of the workshop
  • Dealing with breakdowns and ensuring the right mechanic is sent so we can provide an efficient service
  • Daily walk round checks of which vehicles are on site everyday
  • Telford

Waitress

Grazing cow
04.2017 - 08.2017
  • Company Overview: Telford
  • Greeting customers
  • Re stocking bar area at the end of every shift
  • General housekeeping
  • Serving food and drink
  • Taking orders from seated customers
  • Dealing with any complaint that may arise
  • Telford

Sales Assistant

Home Bargains
01.2016 - 04.2016
  • Company Overview: Telford
  • Providing a high standard of customer service
  • Till work
  • Receiving deliveries
  • Re stacking shelves
  • General housekeeping of the store
  • Moving stock around
  • Telford

Education

NVQ level 1 -

Maths

NVQ level 1 -

English

Skills

  • Fast learner
  • Reliable
  • Good communicator
  • Organised
  • Good team worker
  • Flexible
  • Sage
  • R2c
  • Word
  • Excel
  • Stirling
  • Microsoft Office
  • Logistics
  • Collections
  • Customer Service Skills
  • Admin
  • SAP

Personal Information

Willing To Relocate: Anywhere

Custom

Excel intermediate, 10/01/20

Timeline

Transport planner

CML F&L
09.2023 - 01.2025

Transport coordinator

Telford copper cylinders
04.2023 - 09.2023

Client Support Administrator

Culina Group
07.2021 - 04.2022

Driver debriefer

CML F&L
01.2020 - 06.2020

Collections Clerk/ Trainee planner

CML F&L
09.2018 - 07.2021

Warehouse Administrator

CML F&L
09.2018 - 04.2019

Workshop Controller

Sta vehicle centres
08.2017 - 09.2018

Waitress

Grazing cow
04.2017 - 08.2017

Sales Assistant

Home Bargains
01.2016 - 04.2016

NVQ level 1 -

Maths

NVQ level 1 -

English

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