Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

CATARINA GOZZI

MANCHESTER

Summary

Accomplished professional with expertise in recruitment and hiring practices, quality control implementation, and supervisory roles. Demonstrates exceptional time management mastery and proactive initiative, ensuring reliable follow-through in all business operations. Skilled in staff management, mentoring, and scheduling, with a strong focus on compliance awareness and influential networking. Adept at effective delegation and communication excellence, fostering team leadership and conflict resolution. Committed to enhancing customer service through strategic leadership skills.

Driven professional with knack for leadership and problem-solving, bringing strong organisational and communication skills. Demonstrated ability to manage teams and projects with focus on productivity and collaboration. Committed to driving positive outcomes and fostering supportive work environment.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience
9
9
years of post-secondary education

Work history

Assistant manager

BLOSSOM BISTRO
Manchester, Salford
11.2017 - Current
  • Conducted team meetings on a regular basis, promoting open communication within the team.
  • Managed cash registers accurately reducing discrepancies at end of day reconciliation.
  • Minimised inventory loss for improved profit margins.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Increased staff productivity by providing comprehensive training programmes.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Improved customer service by implementing new procedures and protocols.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Created a positive work environment, resulting in higher employee morale.
  • Assisted in recruitment process to build an effective workforce.
  • Provided excellent customer service leading to repeat business and customer loyalty.

Education

Bachelor of Law - LAW

Arden University
Coventry
04.2020 - 03.2025

SVQ Level 4 - MARKETING

ESCOLA DE COMERCIO DE LISBOA
LISBON, PORTUGAL
09.2011 - 06.2015

Skills

  • Time management mastery
  • Proactive initiative taker
  • Reliable follow-through
  • Recruitment and hiring practices
  • Quality control implementation
  • Supervisory expertise
  • Effective delegator
  • Communication excellence
  • Compliance awareness
  • Influential networking
  • Staff scheduling
  • Staff mentoring
  • Business operations understanding
  • Excellent communication
  • Staff management
  • Customer Service
  • Leadership skills
  • Team Leadership
  • Conflict Resolution

Custom

John Doe, john.doe@example.com, 123-456-7890, 123 Main St, Anytown, CA, 12345, Software Engineer, Tech Company, 01/15/20, 12/31/22, 456 Tech Ave, Tech City, CA, 67890, Developed software applications, Collaborated with cross-functional teams, Bachelor of Science in Computer Science, University of Example, 05/20/19, 789 University Rd, College Town, CA, 54321, Java, Python, JavaScript, SQL, Certified Java Developer, 06/15/21

Timeline

Bachelor of Law - LAW

Arden University
04.2020 - 03.2025

Assistant manager

BLOSSOM BISTRO
11.2017 - Current

SVQ Level 4 - MARKETING

ESCOLA DE COMERCIO DE LISBOA
09.2011 - 06.2015
CATARINA GOZZI