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Well-rounded Front Desk Agent with 3 years of hands-on experience managing guest check-in and check-out and resolving guest complaints. Seasoned and outgoing individual committed to maximizing company profits and accommodating guest requests. Proficient in various types of reservation software. Self-motivated representative highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Bilingual Customer Service Representative quickly and effectively resolves complaints and issues. Well-trained and composed in busy call center settings. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Professional and enthusiastic food and beverages server with over 5 years of experience delivering first-class service to dininers in busy restaurants and hotels. Upbeat energy, confidence , and Smile have earned praise from employers and customers alike, along with my ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards, while enhancing the positive reputation of dining establishments. Extensive knowledge of various alcoholic and non- alcoholic beverages, including classic and contemporary cocktails Proficient in , drink preparation, and garnishing Excellent customer service skills, providing a personalized and engaging experience to guests Strong interpersonal skills, building rapport with customers and creating a welcoming atmosphere Exceptional attention to detail, ensuring accurate orders and maintaining high- quality standards Solid understanding of bar operations, including , cash handling, and regulatory compliance Familiarity with different types of bar equipment and their proper usage

-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Catalina Dumitrana Ardelean

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Restaurant

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Completed high school -

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Restaurant

Completed high school -

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