Cassiopeia(Alex) Elliott
Southampton,Hampshire
Summary
A highly adaptable professional with a strong focus on stress resilience and flexible scheduling, excelling in problem-solving and client communication. Demonstrates document-drafting and time-management skills, ensuring seamless operations and client satisfaction. Committed to applying these capabilities to drive success in dynamic environments while pursuing professional growth opportunities.
Overview
1
1
Language
9
9
years of post-secondary education
8
8
years of professional experience
Work history
Volunteer
Scout Association
Romsey, Hampshire
2019.01 - Current
- Coordinated fundraising campaigns to secure resources for delivery of projects.
- Assessed volunteer performance and provided constructive, practical feedback throughout volunteering shifts.
- Chaired meetings to support efficient decision-making and keep discussions on track.
- Presented positive organisational profile during public speaking and community forums.
- Connected with other volunteering leaders to share best practices and improve delivery.
Games Manager
HB Leisure
Romsey, Hampshire
2022.03 - 2024.12
- Built repeat business through friendly, engaging guest interactions every shift.
- Handled cash transactions accurately to prevent end-of-shift discrepancies.
- Worked flexible hours, including weekends and holidays, to meet customer needs.
- Demonstrated games for guests to increase participation.
- Trained new staff on game operations to improve team efficiency.
- Assisted guests during gameplay to improve overall gaming experience.
- Explained game rules clearly to reduce misunderstandings and disputes.
- Provided excellent customer service to improve overall guest satisfaction.
- Resolved customer complaints promptly to maintain strong customer relationships.
- Coordinated with other attendants to keep service smooth during peak hours.
- Managed prize inventory by accurately updating records.
Education
LLB (Hons) - Law with Business
Solent University
Southampton 2024.09 -
Access to Higher Education Diploma - Business Studies
Eastleigh College
Eastleigh 2023.09 - 2024.07
BTEC - Law
Itchen Sixth Form College
Southampton 2021.09 - 2023.07
NCFE - Entry to the Uniformed Services
Itchen Sixth Form College
Southampton 2021.09 - 2023.07
GCSEs -
The Mountbatten School
Romsey, Hampshire 2016.09 - 2021.07
Skills
- Team leadership
- Team coordination
- Problem solving
- Client communication
- Time efficiency
- Stress management
- Document drafting
Affiliations
- Volunteering at Scouts
- Photography
- Ancient Civilisations
- Cricket
Accomplishments
- Achieved both Bronze and Silver DofE
- Eighth in the national target sprint competition in 2021
Languages
English
Native
Timeline
LLB (Hons) - Law with Business
Solent University
2024.09 -
Access to Higher Education Diploma - Business Studies
Eastleigh College
2023.09 - 2024.07
Games Manager
HB Leisure
2022.03 - 2024.12
BTEC - Law
Itchen Sixth Form College
2021.09 - 2023.07
NCFE - Entry to the Uniformed Services
Itchen Sixth Form College
2021.09 - 2023.07
Volunteer
Scout Association
2019.01 - Current
GCSEs -
The Mountbatten School
2016.09 - 2021.07