Summary
Overview
Work history
Education
Skills
Timeline
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Cassie Leigh Hodson-Ridgway

Cassie Leigh Hodson-Ridgway

Stockport,Cheshire

Summary

Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

9
9
years of professional experience

Work history

Senior Executive Assistant

Deloitte
06.2023 - 05.2025
  • Providing extensive level of support to three Partners, one Director and their wider teams in Real Estate Legal department who joined Deloitte Legal in December 2022.
  • Enable Partners to make best use of their time and to ensure that work is handled effectively and efficiently without need for constant or direct supervision.
  • Creating and managing new processes in team such as onboarding manual, allocation of new vendor costs and process for handling deeds.
  • Preparation of material and attendance at meetings with partners, to capture, drive & track actions.
  • Extensive calendar and diary management (with ability to manage, delegate and make decisions).
  • Coordinating schedules, meetings and appointments.
  • Managing partner inbox and drafting/sending responses.
  • Arranging travel, pre-travel assessments, visas and booking accommodation.
  • Supporting partners with their client relationship management through Jupiter system.
  • Training new starters and acting as first point of contact for any queries.
  • Assisting with ongoing projects such as onboarding of new suppliers.
  • Supporting and covering other EAs in team for sickness/absence/increased workload etc.

Senior Global Entity Coordinator / Project Manager

Law Debenture
07.2022 - 05.2023
  • Coordinating and Project Managing seven large A and B grade Clients’.
  • Ensuring their legal entities are compliant with local requirement along with managing relationship between Client and local Lawyers in each country.
  • Coordination of Corporate Secretarial work across range of countries and time zones worldwide.
  • Assisting with project team on number of internal projects and participating in focus groups.
  • Manage projects from initiation to closure, ensuring that are delivered on time, within budget, and to required quality standards.
  • Identify and manage project risks and present solution.
  • Training new starters on processes, information systems and processes.
  • Project manage number of large-scale Client’s, being main point of contact and ensuring Client satisfaction with overall service.
  • Carry out monthly and bi-weekly update calls with Client to review progress and ensure that all action points are completed.
  • Dealing with complex projects from range of countries and time zones worldwide.
  • Responsible for ensuring Client databases are up to date and accurate.
  • Maintaining internal databases and spreadsheets.
  • Ensuring that invoices for work completed are issued, are accurate and on time.

Practise Assistant

Clyde & Co
02.2021 - 07.2022
  • Working as the single point of contact for five Equity Partners and the completion of their work in the Catastrophic Large Loss team in Manchester, along with a Business Development Consultant in the London office.
  • I also assist with covering for the whole of the Catastrophic Large Loss team in London when required.
  • Organising internal events for the company and external events with Client’s.
  • Diary management and monitoring Partner’s inbox.
  • Mentor to a Legal Secretary in Australia and an Administration Assistant in London who personally chose me to help with their development in the business.
  • Distribution of bills to Clients and understanding what needs to be billed each month.
  • Tech champion to help alongside the IT team with global technical issues.
  • Delegating work between Legal Support Assistants and Administration Assistants.
  • Working on Case Management Systems such as Axxia, Prolaw, 3E, iManage and Bighand.
  • Monitor and manage key dates for Clients, ensuring compliance procedures are up to date.
  • Supporting business development activities including involvement in preparation for presentations and scheduling meetings.
  • Organising travel and accommodation bookings where required.
  • Proactively responding to and drafting responses on behalf of others, prioritising emails and collating necessary paperwork and E-Filing.
  • Liaising with and providing support to immediate colleagues in the department, and where practical, other legal and support departments as requested.
  • Minute taking and following up designated actions to ensure completion ahead of the next meeting.
  • Responsible for managing priorities and workloads to ensure deadlines are met.
  • Online applications such as CRU forms.
  • Effective at investigating issues and seeing a problem through to conclusion.
  • Confidential and discreet but also have the ability to redirect information when appropriate to ensure areas of concern are resolved effectively.

Junior Legal Secretary

Clyde & Co
12.2019 - 02.2021
  • Working within the Catastrophic Large Loss team in Manchester whilst completing my degree.
  • Supporting two Partners, including Finance Partner for the Manchester office.
  • Dealing with the billing schedule each month for a total of 10 fee earners.
  • Booking travel and accommodation, as well as meeting rooms for internal and external meetings.
  • First point of contact for the team, dealing with queries and acting on initiative to provide exceptional Client service, promoting, and developing ownership within the team.
  • Organising internal and external events.
  • Assisting the credit control team with aged debt.
  • Highlighting and clearing monies in Client account.
  • Matter closure and archiving once a file has settled.
  • Assisting others where required to ensure service delivery.

Apprentice Admin and Legal Support Administrator

BLM Law
09.2018 - 12.2019
  • Once I completed my Level 3 Business Administration NVQ, my employer promoted me into the new team set up for file openers.
  • Opening new files on the case management system from the new file inbox.
  • Updating spreadsheets with any new file we receive in.
  • Send acknowledgement emails to the insured.
  • Creating and organising physical files for file handlers.
  • Updating information on the case management systems.
  • Answering external phone calls.

Apprentice

CS Conveyancing
07.2016 - 08.2017
  • Company Overview: a conveyancing firm based in Stockport
  • I was taken on in 2016 after doing work experience in 2015, and after completing my GCSE exams.
  • An opportunity presented itself which coincided with my summer break from school, which I considered was too good an opportunity to be missed.
  • Liaising with the company director on existing and up and coming new business.
  • Opening new files we receive from new or previous clients and case referrers.
  • Ordering stationery, office equipment and furniture as required.
  • Filing, archiving, photocopying, scanning and faxing documents.
  • Answering and dealing with incoming and outgoing telephone calls.
  • Dealing with internal and external post.
  • Dealing with customer queries.
  • Completing online forms on the GOV website such as searches and laser forms.
  • Shadowing the Conveyancer when exchanging and completing files.
  • A conveyancing firm based in Stockport

Education

Master of Science - Business Management

Staffordshire University

Master of Science - Business Management

University of Bolton
Bolton

Skills

  • Advanced ms office
  • Stakeholder relationship management
  • Microsoft Office proficiency
  • Executive support
  • Project Management
  • Process Improvement
  • Database management
  • Data analysis

Timeline

Senior Executive Assistant

Deloitte
06.2023 - 05.2025

Senior Global Entity Coordinator / Project Manager

Law Debenture
07.2022 - 05.2023

Practise Assistant

Clyde & Co
02.2021 - 07.2022

Junior Legal Secretary

Clyde & Co
12.2019 - 02.2021

Apprentice Admin and Legal Support Administrator

BLM Law
09.2018 - 12.2019

Apprentice

CS Conveyancing
07.2016 - 08.2017

Master of Science - Business Management

Staffordshire University

Master of Science - Business Management

University of Bolton

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Cassie Leigh Hodson-Ridgway