I am a skilled and determined professional with a strong background in customer service, including experience in fast-paced environments such as a hairdressing salon and hospitality settings. My academic studies in psychology, alongside a foundation in English literature, communication, and technology, have provided me with a well-rounded skill set that allows me to effectively manage client interactions and stay up-to-date with industry trends.
With extensive experience in customer care, I am known for maintaining a positive, approachable demeanour, staying calm under pressure, and ensuring efficiency in all tasks. I am proficient in handling transactions, managing appointments, maintaining accurate records, and assisting clients with product and service information. My excellent communication skills help me create positive, welcoming experiences for clients, ensuring they feel valued and well-cared for.
Currently studying psychology at university, I am deeply passionate about pursuing a career in clinical psychology. My academic journey has inspired me to further develop my understanding of human behaviour and mental health, and I am committed to gaining practical experience in the field as I continue my studies. Ultimately, I aim to transition into clinical psychology, where I can use my knowledge to support individuals' mental health and well-being.
I am eager to continue enhancing my skills, contributing to the success of the team I work with, and building a solid foundation for my future career in clinical psychology.
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