Summary
Overview
Work history
Education
Skills
Interests
Timeline
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Cassidy Jones

Cassidy Jones

Weston,Staffordshire

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Waitress & Bar Tender

Zizzi Restaurants
Stafford, Staffordshire
10.2023 - Current
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Sales Assistant

Baby Bootiful
Stafford, Staffordshire
09.2021 - 09.2023
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Monitored and reported suspicious activity to store owner to avoid theft.

Education

GCSEs -

Walton Highschool
Stafford, Staffordshire
09.2020 - 05.2022

Enter your degree - Education & Childcare

Stafford College
Stafford, Staffordshire
09.2022 - Current

Skills

  • Customer relations
  • Cash handling
  • Enthusiastic communicator
  • Conflict resolution techniques
  • Barista experience
  • Health and Safety awareness
  • Organised and reliable
  • Verbal communication
  • First Aid qualified
  • safe Guarding Level 1
  • Prevent Awareness
  • DBS Certified
  • Microsoft Office

Interests

Reading, Swimming and going to the Gym

Timeline

Waitress & Bar Tender

Zizzi Restaurants
10.2023 - Current

Enter your degree - Education & Childcare

Stafford College
09.2022 - Current

Sales Assistant

Baby Bootiful
09.2021 - 09.2023

GCSEs -

Walton Highschool
09.2020 - 05.2022

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Cassidy Jones