Casey Stickland
Malmesbury,Wiltshire
Summary
Having recently retired from a professional sporting career, I am seeking a new challenge in the form of a new career. I moved to Europe from Australia at 16 years old to pursue my professional dressage career; a journey that has developed my character and skills in countless ways. I am positive, organised, dependable, self-motivated, successful at managing multiple priorities, have a strong work ethic and unparalleled focus in whatever task I carry out.
I have honed wide range of skills as a result of previous work experience. I am always looking to increase my knowledge and follow my interests in order to better myself and to help those around me, resulting in achieving my level 2 bookkeeping qualification, becoming a qualified yoga teacher, and coaching dressage to horseriders in my area. I am particularly gifted at teaching due to my excellent communication and interpersonal skills, and have a good command over the English language making me proficient at any writing or proofreading tasks, as well as customer-facing roles. My motivation to learn, grow and work as part of a team would make me a strong asset to any company.
Overview
14
14
years of professional experience
Work history
Equestrian Coach
Self-Employed
Malmesbury, Wiltshire
08.2013 - Current
- Mentor and encourage development of strong work ethic by being positive role model and practicing skills regularly.
- Develop specific training and exercise programmes to meet individual requirements between horse and rider.
- Foster culture of good sportsmanship, horsemanship and responsibility.
- Built and maintained positive relationships with clients.
- Provide constructive feedback to improve client performance.
- Use marketing strategies and social media to boost reach to potential clients.
Yoga Teacher
Self-Employed
Malmesbury, Wiltshire
02.2017 - Current
- Manage weekly class bookings using online booking systems.
- Develop and share wellness and mindfulness expertise through physical yoga practices, meditation and breathing exercises.
- Plan and deliver sessions weekly.
- Market sessions through website and social media, leading to increased reach and number of clients.
- Improve teaching by actioning client feedback through online surveys.
- Devise new programmes and monitored client progress.
- Build positive relationships with clients to encourage continued class attendance.
- Monitor participants closely to maintain safe exercise practices.
- Plan fun exercise classes for varying ages, abilities and fitness levels.
- Evaluate clients' abilities and tailored recommendations accordingly.
- Motivate and enthused participants to reach fitness goals through positive reinforcement.
- Welcome new and returning clients, cultivating inclusive space.
- Develop new or modified existing routines to avoid injuries.
- Model ideal techniques and movements to help understanding.
- Explain exercises clearly to help clients move safely with maximum effort and results.
- Offer exercise variations to support participants with injuries and specialist needs.
Professional Equestrian Athlete
Self-Employed
Malmesbury, Wiltshire
11.2009 - 01.2023
- Maintained high levels of motivation and discipline to reach competitive goals in an individual sport.
- Trained and competed in Europe for several months at a time.
- Received and implemented constructive criticism and feedback from coaches and mentors to enhance performance.
- Assessed performance following competitions to identify strengths and weaknesses and adjust strategies.
- Collaborated with coaches to develop key competitive strategies.
- Improved year-on-year results through dedicated personal physical and mental development programmes.
- Selected for British Equestrian Federation Excel Talent Programme
- Represented Great Britain in 2011 and 2012
- TASS (Talented Athlete Scholarship Scheme) Athlete in 2011-2013
- Represented Australia in 2015
Equestrian Yard Manager
Self-Employed
Malmesbury, Wiltshire
09.2012 - 04.2023
- Carried out general yard management and maintenance duties.
- Maintained positive relationship to livery clients, dealing with inquiries and queries effectively and efficiently.
- Managed thorough equine exercise regimes, closely monitoring horse performance and wellbeing.
- Assigned duties to junior staff, monitoring operations to ensure professional stable running.
- Ensured optimised health and wellbeing of animals, and offering equine first aid as needed.
- Performed thorough set-up and shut-down services and routines at the start and end of the day.
- Sourced grooming products to benefit animals with hair and skin conditions.
- Liaised with customers to meet care and training requirements.
Bookkeeper
Self-employed
Malmesbury, Wiltshire
02.2019 - 09.2022
- Submitted and tracked orders.
- Helped resolve client problems quickly with superior customer service.
- Communicated with customers to identify and resolve outstanding payments.
- Matched purchase orders with invoices and recorded necessary information.
- Effectively worked remotely as well as in office.
- Utilised Sage to analyse and record company financial information.
- Analysed figures, postings and documents to maintain accounting programme accuracy.
- Collected and processed payments.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
- Competently conducted VAT returns.
- Immediately addressed problems with customer accounts to promote quick resolution.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Administration Assistant
Langley Design
Cricklade, Wiltshire
06.2018 - 01.2019
- Managed incoming and outgoing calls for busy office.
- Managed day-to-day admin, including file organisation, spreadsheet development and report writing.
- Managed clerical needs of employees, including administrative support, file management and stationery supplies.
- Maintained office files in both electronic and hard copies.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Responded to telephone enquiries from clients, vendors and members of public.
- Sorted and distributed business correspondence to correct department or staff member.
Hotel Waitress
Rectory Hotel
Crudwell, Wiltshire
02.2013 - 09.2013
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Assisted in-house wedding coordinator with weekly weddings and events.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
GCSEs -
The Hills Grammar School
Sydney, AustraliaA-Levels -
Hartpury College
Hartpury 09/2010 - 08/2011
Level 2 Certificate - Bookkeeping
Kaplan Open Learning (University of Essex Online)
Online 02/2018 - 01/2020
Skills
- Professional and mature
- Detail-orientated
- Training and development
- Staff motivation
- Record-keeping and bookkeeping
- Data entry
- Data organisation
- Problem resolution
- Self-directed
- Resolving errors
- Office cleanliness
- Microsoft Office
- Invoicing and billing
- Schedule management
- Results-orientated
- Grammar expertise
- Proofreading
- Event coordination
- Strong problem solver
- Staff training
- Marketing
- Invoice and payment processing
- Interpersonal communication skills
- Sage and Freeagent knowledge
- Time management skills
Languages
English
Native
Timeline
Bookkeeper
Self-employed
02.2019 - 09.2022
Administration Assistant
Langley Design
06.2018 - 01.2019
Yoga Teacher
Self-Employed
02.2017 - Current
Equestrian Coach
Self-Employed
08.2013 - Current
Hotel Waitress
Rectory Hotel
02.2013 - 09.2013
Equestrian Yard Manager
Self-Employed
09.2012 - 04.2023
Professional Equestrian Athlete
Self-Employed
11.2009 - 01.2023
GCSEs -
The Hills Grammar School
A-Levels -
Hartpury College
09/2010 - 08/2011
Level 2 Certificate - Bookkeeping
Kaplan Open Learning (University of Essex Online)
02/2018 - 01/2020
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