Casey Mackenzie Daley
Portishead,North Somerset
Summary
Adaptable and driven professional with strong communication and interpersonal skills, combined with knack for problem-solving and customer engagement. Demonstrated ability to handle diverse tasks and work collaboratively in fast-paced environments. Poised to contribute to company success and enhance customer satisfaction in financial roles.
Overview
4
4
years of professional experience
Work history
Customer sales assistant
Waitrose & Partners
Portishead, North Somerset
03.2025 - Current
- Identified customer needs to deliver tailored product recommendations.
- Guided sellers in refining sales techniques to improve performance.
- Implemented upselling strategies that increased sales revenue.
- Promoted teamwork among staff through effective communication and problem-solving.
Front of house team member
Fullers
Portishead, North Somerset
06.2022 - 07.2024
- Delivered exceptional customer service to elevate guest experience and satisfaction.
- Managed front of house operations, ensuring smooth service flow during peak hours.
- Collaborated with team members to uphold cleanliness and organisation in dining area.
- Trained new staff members on service protocols and effective customer interaction.
Retail store assistant volunteer
The Sports Shop
Portishead, North Somerset
03.2022 - 05.2022
- Assisted customers in selecting appropriate sports equipment and apparel.
- Maintained cleanliness and organisation of sales floor and stockroom areas.
- Provided product knowledge and recommendations to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise.
- Worked as part of a team to meet targets.
Education
Bachelor of Science - Mathematics
Cardiff University
Cardiff 09/2024 -
A-Levels - mathematics
Gordano School
Portishead, North Somerset 09/2022 - 08/2024
A-Levels - Further Mathematics
Gordano School
Portishead, North Somerset 09/2022 - 08/2024
A-Levels - Economics
Grodano School
Portishead, North Somerset 09/2022 - 08/2024
A-Levels - Physics
Gordano School
Portishead, North Somerset 09/2022 - 08/2024
Skills
- Effective upselling techniques
- Time management and discipline
- Inventory control
- Efficient team collaboration
- excellent problem thinking skills
- great analytical and technical skills
- enthusiastic and coachable
Accomplishments
- Head boy
-black belt karate
-level 2 power boat licence
-PADI certification
-Duke of Edinburgh Gold
References
References available upon request.
Timeline
Customer sales assistant
Waitrose & Partners
03.2025 - Current
Front of house team member
Fullers
06.2022 - 07.2024
Retail store assistant volunteer
The Sports Shop
03.2022 - 05.2022
Bachelor of Science - Mathematics
Cardiff University
09/2024 -
A-Levels - mathematics
Gordano School
09/2022 - 08/2024
A-Levels - Further Mathematics
Gordano School
09/2022 - 08/2024
A-Levels - Economics
Grodano School
09/2022 - 08/2024
A-Levels - Physics
Gordano School
09/2022 - 08/2024
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