Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Casey Lepadatu

Greenford, London

Summary

A person who enjoys and thrives upon challenges both inside and outside the working environment and has a ‘can do' attitude, a strong eye for detail and accuracy. Extremely efficient at organising and prioritising workloads to meet deadlines with quality end results. Highly developed communication and administrative skills with an outstanding customer focus. A competent individual, who can use own their initiative and demonstrate a positive team ethos. Having worked in various office-based roles over the last 12 years with extensive experience in education roles looking to develop a long-lasting career in a customer service administration role within a forward-thinking, fast paced and challenging working environment. This will allow my bubbly, friendly personality to shine and to enable me to utilise my strong communication and advisory skills to the fullest.

Overview

13
13
years of professional experience

Work history

School Administrator

Stanhope Primary school
02.2025 - 04.2025
  • Welcoming all visitors, ensuring they sign in, issuing of badges along with checking DBS to ensure safeguarding at the school is always maintained.
  • Sending out mail, letters regarding updates, school newsletter, school trips etc to parents and staff via Parent Mail.
  • Managing the admin inbox daily, reception duties and answering telephone calls in the busy school office.
  • Playground duty on a weekly basis.
  • Dealing with sick or injured children and making sure they are referred to a first aider.
  • Managing the staff's leave of absence process and recording on SIMS.
  • Maintained school databases, providing up-to-date information at all times.
  • Recorded student attendance via SIMS and escalated concerns regarding repeat absences.

Senior Student Advisor (Money & Funding)

University Of West London
03.2023 - 02.2025
  • To line manage 6 Student Advisors/administrators (Money and funding) within the money and funding strand of the Student Money & Immigration advice team.
  • Conducting regular one-to-one meetings and taking care of all administration with regards to annual leave, sickness, payroll and other HR notifications.
  • Creating the staff rota each week for all staff in the Student Money and Immigration Advice team.
  • Work together with the Head of Student Money and Immigration Advice and lead on initiatives to improve communication and student experience, work closely with the student community (including the UWL Student Union), academic and Professional service departments to foster engagement and an understanding of services provided within the Team.
  • To support and contribute to a professional and specialist advice and guidance service on a range of student money and funding queries at UWL, to encourage academic progress and student retention.

Student Advisor (Funding & Immigration)

University of West London
03.2021 - 03.2023
  • To deliver student related advice and guidance to all students and staff on a wide range of financial, funding and immigration issues.
  • To always provide a professional and confidential advice service to all students, including prospective students on a variety of funding and immigration topics including: student financial support, hardship funds, scholarships and bursaries UWL offer, money management including offering workshops and presentations on money management, statutory benefits students can or cannot receive, housing rights, fee status, assisting students with their UKVI student visa in country and advising students on student visa and EU settlement scheme regulations including contacting UKVI on behalf of students.
  • Managing and responding to the emails in the student advice inbox daily.
  • Updating students case notes ensuring case notes are concise, clear and accurate.
  • Assist and participate in recruitment events such as open days throughout the year and enrolment activities which all play a part in the student lifecycle from induction all the way to graduation.

Trainee Student Advisor (International & Funding)

University of West London
03.2019 - 03.2021
  • To assist the Senior Student Advisor (International and Funding) and the Student Advisors (International and Funding) to deliver student-based advice and guidance to students on a wide range of financial, funding and immigration issues.
  • Learn how to take on casework and provide support and guidance to students and staff on financial, funding and immigrations queries and issues.
  • Complete my training to progress and become a Student Advisor (Funding and Immigration).

Funding & Scholarships Administrator

University of West London
10.2018 - 03.2019
  • To provide information, advice and guidance to students regarding scholarships and funding such as hardship funds considering their individual circumstances and the eligibility requirements of each scheme.
  • Processing students' applications for the Discretionary Support Fund (DSF) hardship fund ensuring all required supporting documents have been provided as per the DSF guidance.
  • Taking DSF applications, care leaver bursary applications and RAF (Reasonable adjustment Funds) to panel for a decision ensuring all appropriate documents have been provided to allow the panel committee to make a fair, transparent decision.
  • To always provide an excellent customer service to students including assisting with face-to-face queries at the Student Services front desk.
  • To undertake general administrative duties including raising of purchase orders, dealing with the post, answering telephone calls and responding to all emails in the DSF inbox in a timely manner.

Admissions Assistant

University Of West London
10.2015 - 09.2018
  • Dealing with a variety of applicants queries via telephone and the undergraduate inbox.
  • Liaising with relevant schools to chase decisions regarding applicants' admission to the university.
  • Inviting applicants in for interview.
  • Using Unite-e database to record applications and applicant's details.
  • Checking applicant's qualifications from all over Europe to work out the UK equivalent and whether they meet the specific entry criteria for each course.
  • Assisting with the open days and applicant days. Providing information and advice to potential applicants on a range of courses we offer and advising applicants if they meet the specific entry criteria.
  • Sending out offer letters and rejection letters and recording acceptance letters.
  • Using spread sheets to record applicant's details during our clearing period.
  • Inputting applications onto the system.

Employment Coordinator (Temporary position)

University of West London
08.2015 - 10.2015
  • Advertising current vacancies and events onto the RDB database and sending out the weekly newsletter of jobs using Mail chimp.
  • Dealing with student enquires regarding employment, log in issues and careers advice.
  • Responding to emails and answering telephone queries.
  • Interviewing and testing students for vacancies based at the university.
  • Assisting with the University's fairs and events to promote the employment and volunteer services the university offers.

Recruitment Consultant (Temporary Position)

Pertemps Recruitment London
06.2015 - 08.2015
  • Registration/screening and interviewing of candidates and total management of candidate registration on in-house systems.
  • Candidate resourcing and referencing.
  • Advertising job roles.
  • General office administration and team support.

HR Assistant (Temporary position)

London Borough of Hammersmith and Fulham
01.2015 - 04.2015
  • Advising employees and managers corporately on all HR policy and procedure including pay and terms and conditions.
  • Assisting the recruitment team with the new starter process, administering references and preparing employment contracts.
  • Preparation and issue of internal and external correspondence.
  • Diary management - organising meetings and training including booking rooms and sending out calendar invites using outlook.
  • Publishing adverts onto the website and preparing the job vacancy list.
  • Preparing agenda's and taking minutes.
  • Assisting in the coordination and attendance and participation at the Council's Recruitment Fairs.
  • Working with the Pay and Conditions Team to create a new streamlined DBS system.
  • Reception duties.
  • General administration for the wider Corporate HR team.

Advanced Business Administration Apprentice/ HR Administrator/ Recruitment Assistant

London Borough of Hammersmith and Fulham
07.2013 - 01.2015
  • Coaching and induction of new/agency staff.
  • Updating employee records on the Trent personnel system including establishment control, sickness absence, bereavement, special leave and maternity leave.
  • Answering telephone calls, taking messages and responding to telephone and email enquiries logged via the Smart HR Advice line.
  • Responsibility for data analysis, preparing spreadsheets and establishment reports.
  • Advertising job vacancies on the Councils website.
  • Preparation and issue of internal and external correspondence.
  • Coaching and induction.
  • Reception duties.
  • Dealing with the post and responding appropriately.
  • Filing and archiving.
  • Photocopying, faxing and printing documents.

Apprentice/ HR Administrator (Fixed Term Contract)

London Borough of Hammersmith and Fulham
03.2012 - 03.2013
  • Answering telephone calls, taking messages and reception duties.
  • Updating employee records on the Trent personnel system.
  • Filing and archiving.
  • Advertising job vacancies on the website.
  • Data Analysis/spreadsheets, establishment reports.
  • Photocopying, faxing and printing documents.
  • Preparation and issue of internal/external correspondence.

Education

NCFE CACHE Level 2 -

Information, Advice or Guidance
1 2019/ - 1 2020/

Advanced Business Administration Apprenticeship - NVQ Level 3, Business Administration

01.2013 - 01/2015

Business Administration Apprenticeship - NVQ Level 2, Business administration

01.2012 - 01/2013

Further Education & Training - BTEC Level 3, Beauty Science, Level 2 Key skills Information & Communication Technology, Level 2 Application of Number

01.2004 - 01/2006

Secondary - 6 GCSE's including English, Math's and Science

01.2001 - 01/2004

Skills


    Excellent customer service skills and identifying customer needs

    Excellent communicator

    Excellent written and verbal skills

    Proficient in Word, Excel, PowerPoint and Outlook

    Ability to multi-task, meet deadlines in fast paced working environment

    Ability to work well independently and as part of a wider team

    Able to always maintain confidentiality and sensitivity

    Ability to interface effectively with all levels of staff

    Ability to prepare and maintain accurate records using a variety of sources of data and IT Systems

    Able to work quickly, carefully and methodically

    Honest, reliable and a good timekeeper


References

Available on request

Timeline

School Administrator

Stanhope Primary school
02.2025 - 04.2025

Senior Student Advisor (Money & Funding)

University Of West London
03.2023 - 02.2025

Student Advisor (Funding & Immigration)

University of West London
03.2021 - 03.2023

Trainee Student Advisor (International & Funding)

University of West London
03.2019 - 03.2021

Funding & Scholarships Administrator

University of West London
10.2018 - 03.2019

Admissions Assistant

University Of West London
10.2015 - 09.2018

Employment Coordinator (Temporary position)

University of West London
08.2015 - 10.2015

Recruitment Consultant (Temporary Position)

Pertemps Recruitment London
06.2015 - 08.2015

HR Assistant (Temporary position)

London Borough of Hammersmith and Fulham
01.2015 - 04.2015

Advanced Business Administration Apprentice/ HR Administrator/ Recruitment Assistant

London Borough of Hammersmith and Fulham
07.2013 - 01.2015

Advanced Business Administration Apprenticeship - NVQ Level 3, Business Administration

01.2013 - 01/2015

Apprentice/ HR Administrator (Fixed Term Contract)

London Borough of Hammersmith and Fulham
03.2012 - 03.2013

Business Administration Apprenticeship - NVQ Level 2, Business administration

01.2012 - 01/2013

Further Education & Training - BTEC Level 3, Beauty Science, Level 2 Key skills Information & Communication Technology, Level 2 Application of Number

01.2004 - 01/2006

Secondary - 6 GCSE's including English, Math's and Science

01.2001 - 01/2004

NCFE CACHE Level 2 -

Information, Advice or Guidance
1 2019/ - 1 2020/
Casey Lepadatu