Casey Jones
Wigan,Lancashire
Summary
Results-driven Business Administrator with proven expertise in data management, advanced Excel, and system administration, eager to transition into a Compensation Advisor role. Skilled in analysing large datasets and maintaining data integrity. Experienced in streamlining workflows, driving continuous improvement, and standardising processes to enhance efficiency and compliance. Strong collaborator who communicates effectively across various stakeholders to deliver timely, accurate process improvement. Highly attentive to detail and confidentiality, with a proactive, solution-focused approach to problem-solving and task prioritisation under pressure. Drawing on diverse experience from business administration and customer-facing roles, I bring exceptional organisational skills, stakeholder engagement, and a strong customer-focused mindset to support operational excellence.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Business administrator
NHS Foundation Trust
Wigan, Lancashire
06.2022 - Current
Strategic Thinking: Supported long-term planning by contributing to budget forecasting and workflow improvements. Proactively identified inefficiencies and aligned solutions with business goals, demonstrating forward-thinking and decision-making skills.
Policy and Process Improvement: Reviewed and streamlined administrative processes, reducing delays and increasing efficiency. Contributed to procedural updates that improved compliance and user experience.
Stakeholder Engagement: Liaised with cross-functional teams to coordinate operations and resolve issues. Built strong relationships through clear communication and proactive follow-up, ensuring smooth collaboration.
Hospitality worker
Gallimores Restraunt
wigan, Lancashire
01.2021 - 03.2022
Time Management: Efficiently balanced multiple tables, orders, and requests under pressure. Prioritized tasks to maintain smooth service during peak hours and meet tight turnaround times.
Attention to Detail: Ensured orders were accurate, dietary requirements were met, and presentation standards upheld. Maintained precision in billing and stock monitoring to support smooth operations.
Team Collaboration: Worked closely with kitchen staff, bar, and front-of-house team to deliver seamless service. Supported colleagues during busy periods to achieve shared goals.
Education
GCSEs -
Deanery High School
Wigan 09.2017 - 07.2022
A-Levels - Business Admistration
Wigan and Leigh College
Wigan 02.2024 - 05.2025
A-Levels - Mathamatics
Wigan and Leigh College
Wigan 02.2024 - 05.2025
Skills
Data Analysis: I developed strong data analysis skills through managing departmental reports and budgets, ensuring accurate interpretation of large datasets for decision-making
Confidentiality and Discretion: Routinely dealt with sensitive personnel and financial information, maintaining strict confidentiality in line with company policy and GDPR standards
Process Documentation: Created and updated step-by-step guides for routine tasks, supporting knowledge sharing and ensuring consistency in team operations
Customer-Focused Approach: Provided internal support to employees and managers, resolving queries efficiently while maintaining a professional and helpful attitude
Deadline Management: Consistently met strict reporting and submission deadlines, especially during peak periods like month-end reporting or annual reviews
Project Support: Provided coordination support on small-scale internal projects, contributing to planning, scheduling, and task tracking to keep deliverables on target
Project Support: Provided coordination support on small-scale internal projects, contributing to planning, scheduling, and task tracking to keep deliverables on target
Effective Multitasking: Successfully managed a variety of concurrent administrative duties, balancing competing priorities without compromising accuracy or deadlines
Timeline
A-Levels - Business Admistration
Wigan and Leigh College
02.2024 - 05.2025
A-Levels - Mathamatics
Wigan and Leigh College
02.2024 - 05.2025
Business administrator
NHS Foundation Trust
06.2022 - Current
Hospitality worker
Gallimores Restraunt
01.2021 - 03.2022
GCSEs -
Deanery High School
09.2017 - 07.2022
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