Motivated individual with strong work ethic and motivation to learn. Strong organizational and team collaboration skills with experience in improving processes.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Creche Practitioner/ Key Worker
My Ohana
Exeter, Devon
2023.01 - Current
Safeguarded children in line with company's code of conduct, maintaining a safe workplace for my colleagues and the children.
Forged and maintained trusting relationships with customers.
Resolved complaints to achieve full customer satisfaction with the service provided.
Progressed to a key worker role, developing leadership and responsibility skills.
Adapted room environments to provide safe, accessible spaces for all needs.
Developed multi-tasking ability as my responsibility grew.
Food and Beverage Assistant
Ikea
Exeter, Devon
2022.08 - 2023.01
Worked in a team to achieve goals of low waist and efficient service for customers.
Placed orders and processed payments in POS systems.
Utilised menu knowledge to assist customers with product selection and ordering, meeting specific individual requirements.
Stocked and displayed food according to company policy.
Maintained a high level of hygiene in stock, kitchen and dining areas.
Dealt with a fast paced environment whilst maintaining clear communication with my team and customers.
Waitress
Bendene Hotel
Exeter, Devon
2022.06 - 2022.08
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Regularly communicated with kitchen staff to maintain smooth front of house operations, minimising potential service delays.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Education
GCSEs - Academic subjects as well as photography to engage creativity.
St Peter's Church of England Aided School
Exeter
2017.09 - 2022.06
Psychology, Law and English Literature
Exeter College
Exeter
2022.09 -
Skills
First Aid (pediatric focused) as of 03/23
Completed courses in COSSH, fire safety, customer relations and FIFO
Multitasking Abilities
Written Communication
Critical Thinking
Teamwork and Collaboration
Timeline
Creche Practitioner/ Key Worker
My Ohana
2023.01 - Current
Psychology, Law and English Literature
Exeter College
2022.09 -
Food and Beverage Assistant
Ikea
2022.08 - 2023.01
Waitress
Bendene Hotel
2022.06 - 2022.08
GCSEs - Academic subjects as well as photography to engage creativity.
Senior Mental Health Pastoral and Wel/being Lead at Westcliff High School for GirlsSenior Mental Health Pastoral and Wel/being Lead at Westcliff High School for Girls