Casey Clegg

Five years of experience in the hospitality industry, including four years in a supervisory role. Proven track record of leading teams and enhancing customer satisfaction. Previous experience as a dominos supervisor to then moving to Starbucks as a barista, providing foundational skills in service excellence. Strong ability to manage operations and drive team performance. Accomplished professional with expertise in financial management, product knowledge, and front-of-house operations. Demonstrates proficiency in stock rotation procedures, payment processing, and hospitality services. Skilled in multi-line telephone systems and workforce training, with a focus on continuous improvement and health and safety compliance. Adept at quality assurance, daily workflows, cash handling, and strong verbal and written communication. Experienced in staff education and training, kitchen maintenance, food arrangement, ingredient inspection, food portioning, cleaning and organisation. Committed to enhancing operational efficiency through effective payroll management.

Offering strong leadership and communication skills, with knack for problem-solving and team collaboration. Knowledgeable about time management and conflict resolution. Ready to use and develop organisational, motivational, and decision-making skills in an assistant manager role.