Summary
Overview
Work History
Education
Skills
Affiliations
Timeline

Carys Dalziel

St Boswells,Roxburghshire

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business. Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [2] years of fine dining experience.

Overview

1
1
year of professional experience

Work History

Waitress

Hunters Stables (Italian Restauraunt)
St Boswells, Roxburrghshire
10.2023 - Current
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Prepared tables for guests and reset tables between customers.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Greeted and escorted guests to tables.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Accurately took orders, making menu recommendations as appropriate.
  • Greeted customers, presented menus and shared information about available special items.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.

Education

Scottish Qualifications Certificate -

Earlston High School, Scottish Borders
08/2018 -

Skills

  • Customer Service
  • Payment Processing
  • Verbal communication
  • Suggestive selling
  • Efficient under pressure


Affiliations

  • Socialising with Friends
  • Volunteering at school sport coaching

Timeline

Waitress - Hunters Stables (Italian Restauraunt)
10.2023 - Current
Earlston High School - Scottish Qualifications Certificate,
08/2018 -
Carys Dalziel