Carsyn Avegno
Winchester
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. With a strong background in communications and theatre,I thrive in a fast-paced environment and enjoy collaborating with diverse teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Team Member
Load Bakery
01.2024 - Current
- Exceeded monthly sales targets consistently by utilizing effective communication and negotiation techniques.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Efficiently managed a portfolio of accounts while maintaining consistent communication with clients for seamless transactions.
Hostess
CateStreet Seafood Co.
05.2023 - 09.2023
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Call Center Representative
Southeastern Louisiana University
06.2021 - 05.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Team Member
Chipotle
08.2021 - 04.2023
- Work at a variety of stations: Tortilla, Salsa, Prep, Grill, Expo, and Take-Out
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Communications and Event Planning Intern
Hammond Downtown Development District
08.2022 - 12.2022
- Coordinated logistics for various event elements, ensuring seamless execution and guest satisfaction.
- Contributed to post-event evaluation, identifying areas for improvement and implementing necessary changes for future events.
- Managed social media accounts during events, fostering real-time engagement and interaction with attendees.
- Assisted in creating promotional materials that effectively communicated event details and attracted target audiences.
Cashier
Tractor Supply
03.2020 - 03.2022
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Team Member
Chick-fil-A
04.2017 - 04.2021
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
Master of Arts - Cultural And Arts Managment
University of WInchester
Winchester, United Kingdom11.2024
Bachelors of Arts - Communication
Southeastern Louisiana University
Hammond, LA05.2023
Skills
- TikTok
- Canva
- Zoom and Google Meet
- Adobe Sparks
- Interpersonal Communication
- Event Planning
Leadership Experience
President, Alpha Psi Omega, Hammond, 09/01/22, 05/01/23
- Reside on the production team for two full-length student-produced shows
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Managed crisis situations effectively while minimizing disruption to operations.
Treasurer, Alpha Psi Omega, Hammond, 09/01/21, 05/01/22
- Enhanced financial reporting processes, providing accurate and timely information for decision-making purposes.
- Provided financial analysis support for key strategic projects, enabling informed decision-making.
Certification
- Google Analytics for Beginners, Google Analytics Academy
- Content Marketing Certified, HubSpot Academy
- Mimic Public Relations, Stukent
Timeline
Sales Team Member
Load Bakery
01.2024 - Current
Hostess
CateStreet Seafood Co.
05.2023 - 09.2023
Communications and Event Planning Intern
Hammond Downtown Development District
08.2022 - 12.2022
Team Member
Chipotle
08.2021 - 04.2023
Call Center Representative
Southeastern Louisiana University
06.2021 - 05.2023
Cashier
Tractor Supply
03.2020 - 03.2022
Team Member
Chick-fil-A
04.2017 - 04.2021
Master of Arts - Cultural And Arts Managment
University of WInchester
Bachelors of Arts - Communication
Southeastern Louisiana University
- Google Analytics for Beginners, Google Analytics Academy
- Content Marketing Certified, HubSpot Academy
- Mimic Public Relations, Stukent
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