Customer Host/Asset Protection
Walmart
03 2024 - 12 2024
Hi, I’m
Carrie Anderson
Colorado Springs,CO
Work history
WalmartColorado Springs, CO
Customer Host/Asset Protection
03 2024 - 12 2024
Job overview
- Greeted and welcomed customers upon arrival, providing a warm and friendly atmosphere
- Maintained a clean and organized enterance area
- Resolved customer complaints or concerns promptly and professionally, striving to exceed their expectations
- Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience
- Assisted in training new team members
- Monitored and patrolled assigned areas to prevent theft, vandalism, and other security breaches
- Responded promptly to alarms and emergency situations, taking appropriate action as necessary
- Served as a visible deterrent by maintaining a strong presence on the sales floor
- Maintained up-to-date knowledge of local laws pertaining to shoplifting or retail fraud cases
- Processed returns and exchanges swiftly, maintaining high level of customer satisfaction.
Superior Painting Inc.Colorado Springs, CO
Office Manager/Vice President
03 2015 - 09 2019
Job overview
- Administered payroll system efficiently, avoiding errors or delays in payment cycle.
- Maintained company records in compliance with legal requirements.
- Resolved employee conflicts with tactful mediation strategies.
- Streamlined invoice processing procedures for smoother financial operations.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
- Organised staff holiday schedules without disrupting workflow continuity.
- Oversaw recruitment processes, attracting top-tier talent for team expansion.
- Managed supplier relationships to secure best pricing and service delivery.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Improved office efficiency by streamlining administrative procedures.
- Updated office policies to reflect changing business needs and regulations.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Coordinated office workflow and implemented improvements to drive efficiency and productivity.
- Processed invoices and financial data with strong eye for detail.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
CatappraisalsColorado Springs, CO
Data Entry
01 2010 - 02 2015
Job overview
- Executed daily clerical tasks such as photocopying, scanning, faxing documents for smooth business operations.
- Managed large volumes of both structured and unstructured data using a combination of manual methods and automated tools.
- Facilitated seamless document management through efficient electronic filing system setup and maintenance.
- Fostered effective communication channels within the team through regular updates on work progress and potential issues encountered during data handling procedures.
- Verified data accuracy and validity through regular audits.
- Improved operational efficiency with meticulous data organisation and categorisation.
- Organised, sorted and verified input data against original documents.
- Performed high-speed typing, increasing workflow productivity.
- Enhanced overall productivity by training new staff members in proper use of relevant software applications and systems.
- Maintained accurate data entry by diligently inputting information from various sources.
- Sent completed entries to Data Managers for evaluation and final approval.
- Examined data to detect errors and discrepancies.
- Supported executive leadership and office staff by managing operational workflow.
- Gathered data to create Excel spreadsheets for budget and inventory management.
- Addressed enquiries by phone or email regarding data information.
- Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.
- Adhered strictly to policies and procedures for continued company compliance.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Reviewed completed work, checking for and resolving grammar, spelling and processing errors.
- Input accurate data using manual and automated means, consistently meeting targets.
- Met productivity goals through swift, precise data entry.
- Corrected data entry errors to prevent duplication or data degradation.
PET CITYColorado Springs, CO
Kennel Technician
09 2007 - 11 2007
Job overview
- Cleaned the kennels in back of store as well as front windows
- Feed and replenished water
- Prepared and administered medication to puppies as instructed
- Ensured the safety and health of all animals
- Maintained a clean and organized store environment, ensuring the comfort and safety of both pets and customers
- Performed regular health checks on animals to ensure their well-being and reported any concerns to the veterinarian or manager
- Ensured compliance with sanitation guidelines by regularly cleaning cages/tanks/enclosures and disinfecting pet areas
- Assisted in the grooming of pets, including bathing, brushing, nail trimming, and ear cleaning
- Maintained a positive attitude even during busy periods, ensuring all customers received attentive service
- Ensured compliance with health and safety regulations regarding the handling and storage of live animals
Education
Lake Stevens High School
Diploma
Skills
- Health examination
- Sanitation
- Animal grooming
- Interactive communication skills
- Non-verbal communication
- Physical stamina
- Kennel sanitisation
- Feeding schedules
- Pet care
- Animal safety
- Detail-orientated
- Expense reporting
- Human resources best practices
- Contract management
- Operational support
- Data management
- Policy and procedure modification
- Engaging leadership style
- Purchase Order (PO) processing
- Supplier management
- Invoice processing
- Friendly nature
- Documentation control
- Deadline driven
- Accounts Payable/Accounts Receivable
- Contract negotiations
- Data entry
- High-volume project management
- Multi-tasking ability
- Mail handling
- Bookkeeping
- Organisational skills
- Office management
- Payroll and budgeting
- Project budgeting
- Microsoft Office
- Credit and collections
- Project scheduling
- Relationship building
- Contract management
- Account reconciliation
- Contract management
- Employee management
- Incoming call management
- Enquiry handling
- Answered inbound calls
- Complaint resolution
- Closing strategies
- Lead qualification
- Customer-focused
- Leadership
- Problem-solving
- Social media marketing
- Communication skills
- Payroll administration
- Time management
- Revenue growth
- Brand management
Additional information
- Authorized to work in the US
- Relocation a possibility
- Available to start immediately
- Can work remotely or on-site
Timeline
Office Manager/Vice President
Superior Painting Inc.
03 2015 - 09 2019
Data Entry
Catappraisals
01 2010 - 02 2015
Kennel Technician
PET CITY
09 2007 - 11 2007
Lake Stevens High School
Diploma
2004.06