Carolyn Speck
Gainsborough,Lincolnshire
Overview
1
1
Certification
35
35
years of professional experience
Work History
Senior Office Manager
AMP Rose
GAINSBOROUGH
01.1992 - Current
- In charge of on site Health and Safety monitoring. producing risk assesments, and introducing control measures for a safer environment. Creating and updating spread sheets for accidents at work etc. Creating and updating training matrix. Updating Safe Contractor system and memebership assesment yearly.
- Co-ordinating all travel details and arrangements for Directors and for a team of 25 engineers for both domestic and international travel.
- Managed office correspondence, emails, calls, and mail with prompt accuracy.
- Handled incoming calls and correspondence, delivering timely answers to enquiries.
- Managed daily office operations, coordinating meetings and scheduling appointments for continuity.
- Managed daily office operations and administrative tasks, streamlining workflow for efficiency.
- Categorised and archived hardcopy files systematically, enabling rapid retrieval.
- Monitored office supplies inventory, placing orders to prevent shortages.
- Supported staff with clerical tasks, maintaining accurate office administration.
- Provided customer service, resolving queries and issues to maintain satisfaction for our sales and service department
- Managed confidential information with discretion, meeting data protection standards.
- Liaised with clients and suppliers, strengthening relationships and operations.
- Managing the Net 2 access controls and visitor logs.
- Trained and assisted less experienced staff, managing workloads and assignments..
- Negotiated hotel rates directly with hotels and booking sites for preferential accommodation rates
- Co-ordinated company fleet vehicles for the service team to meet schedules when attending customer sites
Education
Higher National Diploma - Hotel Catering Instutional Operations
Courtfields College
Blackpool01-1993
GCSEs -
Montgomery High School
Blackpool01-1980
Skills
- Office management
- Health and Safety
- Travel coordination
- Fleet management
- Administrative support
- Customer service
- Records management
- Calendar coordination
- Microsoft Office proficiency
- Spreadsheet analysis
- Document control
- Access control
- Supply ordering
- Client liaison
- Confidentiality handling
- Team training
- Problem solving
- Positive attitude
- Customer service excellence
Certification
I am a member of IOSH ( Institute of Occupational Safety & Health)
Trained First Aider
Mental Health advisor in the work place
Hobbies and interests
- Reading
- Cookery
- Swimming
- Travel
- Sports
Timeline
Senior Office Manager
AMP Rose
01.1992 - Current
Higher National Diploma - Hotel Catering Instutional Operations
Courtfields College
GCSEs -
Montgomery High School