Detail-oriented Senior PA experienced in travel arrangements, document preparation, and meeting organisation. Enhanced business efficiency through effective document control, diary coordination, and logistical arrangements. Demonstrated exceptional organisational skills and proactive communication, supporting senior executives and driving productivity.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work history
Personal assistant to the senior director
NHS Blood and Transplant
Newcastle upon Tyne, Tyne and Wear
2023.01 - Current
Prepared presentations using PowerPoint that increased clarity during meetings.
Facilitated team-building activities to enhance collaboration and morale.
Ensured punctuality at all official events, arranged transport services on time.
Processed invoices accurately to prevent any financial discrepancies.
Liaised between departments to ensure seamless workflow and improved productivity.
Streamlined communication channels through effective email management, enhancing information flow.
Improved document preparation speed with proficient use of word processing software.
Maintained confidentiality of sensitive information with stringent data handling practices.
Assisted in human resource duties like recruitment and training, promoting a skilled workforce.
Coordinated travel arrangements, ensuring seamless logistics for business trips.
Managed complex administrative tasks, enabled the senior director's focus on strategic roles.
Contributed to efficient office operations by managing calendar schedules and appointments for Senior Director.
Organised team meetings to facilitate smooth collaboration amongst staff members.
Coordinated scheduling of meetings, conferences, and appointments to ensure timely collaboration.
Administrative assistant
NHS Blood and Transplant
Newcastle upon Tyne, Newcastle upon Tyne
2018.01 - 2022.12
Maintained stock levels to avoid shortages in office supplies.
Expedited document filing system with a new, organised method.
Initiated purchase orders for office supplies ensuring cost-effective procurement.
Facilitated internal communication.
Collaborated with HR officers during recruitment process to streamline candidate screening.
Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
Supported accurate record-keeping with proficient data entry skills.
Organised client meetings, prepared agendas and took detailed minutes.
Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Supported staff with administrative needs for photocopying, faxing and filing.
Contributed to team effort by accomplishing related results as needed.
Nursery nurse
North Tyneside Council
Wallsend, North Tyneside
2001.04 - 2017.11
Facilitated nap times, promoting rest and recovery for children, enhancing their overall well-being.
Stimulated emotional growth with sensitive and patient communication, fostering strong relationships.
Liaised with colleagues during shift changes, ensuring smooth transitions and consistent care for all children.
Implemented nursery policies consistently; maintained standards expected by management team.
Coordinated creative learning activities to enhance cognitive abilities in young children.
Maintained detailed records of each child's progress, tracking developmental milestones and informing care strategies.
Provided detailed daily reports to parents regarding their child's day, ensuring transparency and trust.
Administered first aid to provide immediate care for injuries or illnesses.
Delivered high-quality childcare by maintaining a safe, clean and nurturing environment.
Enhanced children's social development for improved interaction skills through arranging group activities and playdates.
Improved language skills in toddlers using interactive storytelling sessions and song routines.
Promoted hygiene practices by teaching basic grooming habits such as hand-washing before meals.
Observed children's behaviour whilst identifying any developmental issues or concerns.
Organised stimulating outdoor activities that encouraged motor skill development in a fun manner.
Managed minor disputes amongst children calmly, encouraging peaceful resolution.
Education
Foundation Degree in Education and Care - Education and Care
University of Sunderland
Sunderland
2009.09 - 2011.07
Certificate of Higher Education - European Computer Driving Licence
Newcastle College
Newcastle upon Tyne
2017.04 - 2017.08
NVQ Level 3 - Business Administration
Smart
Newcastle upon Tyne
2019.04 - 2020.10
NVQ Level 3 - Nursery Nurse
NNEB
North Tyneside
1991.09 - 1993.07
Skills
Travel coordination
Travel coordinations
Logistics management
Calendar coordination
Diary management
Meeting coordination
Event coordination
Document preparation
Document control
Financial tracking
Information management
Business protocols
Affiliations
Keeping fit by attending the gym and zumba classes
References
References available upon request.
Timeline
Personal assistant to the senior director
NHS Blood and Transplant
2023.01 - Current
NVQ Level 3 - Business Administration
Smart
2019.04 - 2020.10
Administrative assistant
NHS Blood and Transplant
2018.01 - 2022.12
Certificate of Higher Education - European Computer Driving Licence
Newcastle College
2017.04 - 2017.08
Foundation Degree in Education and Care - Education and Care
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