Carolyn Marchment

• Maintained customer satisfaction by clarifying questions about spa facilities, lounge food and drink orders and specialty items.
• Anticipated and addressed guests' service needs by reviewing daily spa appointments.
• Promptly responded to all requests for assistance.
• Ensured all guests and therapists had all items needed for the smooth running of the spa.

• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
• Supported student physical, mental, and social development using classroom games and activities.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Supported ECT by mentoring on classroom management, lesson planning, and activity organization.

• Updated patient information and insurance details for accurate electronic medical records.
• Registered patients and completed associated paperwork for accurate records.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Organized and maintained patient chart filing system to promote quick data finding for staff.

• Planned and implemented integrated lessons to meet national standards.
• Incorporated multiple types of teaching strategies into classroom.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Followed plans prepared by class teacher and implemented integrated lessons to meet national standards.
• Provided careful feedback and handover to class teacher.

• Communicated frequently with parents, students, and colleagues to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Incorporated multiple types of teaching strategies into classroom.
• Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.

I specialised in Music therapy.