Carolyn Crabb
Holbrook, Ipswich,Suffolk
Summary
Driven professional with exceptional leadership and organizational skills, excelling in team management and strategic delivery. Demonstrates strong leadership with extensive experience in human resource management and a proven ability to foster collaborative environments. An advocate for Equality, Diversity, and Inclusion (EDI), driving positive values and behaviours. Possesses transferable skills and is committed to driving organizational success through effective planning and execution of initiatives while fostering continuous improvement. Proficient in budget management and forecasting using Oracle, as well as Microsoft Office applications. Ready to drive impactful results on appointment.
Overview
35
35
years of professional experience
5
5
years of post-secondary education
Work history
Group Manager Response
Suffolk Fire and Rescue Service
Ipswich, Suffolk
06.2021 - Current
- Performance Management : Led district response function to meet performance in line with national standards and inspectorate requirements.
- Team Empowerment : Extended required supervision and support to enable the team to deliver on strategic objectives.
- Efficiency Management : Managed efficiencies and implemented change alongside business as usual.
- Championing EDI : Championed Equality, Diversity, and Inclusion; delivered input and embedded code of ethics, values, and behaviours.
- Compliance Assurance : Provided assurance and delivered compliance.
- Emergency Preparedness : Ensured emergency preparedness and response.
- Incident Command : Commanded larger multi-agency incidents; served as National Incident Liaison Officer under the Joint Emergency Services Interoperability Programme.
- Budget Management : Managed budgets effectively, including setting and forecasting.
- Project Leadership : Led specific projects such as water and flood rescue, unmanned aerial systems, private sector collaboration, and crewing models.
- Workforce Planning : Coordinated workforce planning, succession planning, and recruitment.
- HR Management : Managed human resources, including commissioning and undertaking investigations in line with policies and legislation.
- Policy Creation : Created and implemented policies.
- Training Coordination : Coordinated training delivery.
Firefighter to Station Manager
Suffolk Fire and Rescue Service
Ipswich, Suffolk
09.2001 - 06.2021
Trade Fair Organiser
Glahe International Group Ltd
London
09.1991 - 09.2001
- Project Management : Successfully managed small to large-scale international projects, overseeing individual and group attendances in the UK and abroad.
- Client Communications : Effectively liaised with clients from concept to delivery, ensuring all customer requirements were met.
- Site Management : Coordinated with trade fair organisers and local departments to ensure smooth operations on-site.
- Logistics and Timescales : Delivered materials and equipment to site, and erected complex builds within tight deadlines.
- Issue Resolution : Resolved issues under pressure, consistently achieving customer satisfaction.
- Team Management : Directed and prioritised team tasks to meet overall objectives efficiently.
Assistant Trade Fair Organiser (Russia)
Bricom Ltd
London
07.1990 - 09.1991
- Trade Show Execution: Successfully executed trade shows by coordinating all aspects from planning to implementation.
- Sales Support: Supported sales efforts by facilitating the attendance of UK and international exhibitors at overseas events.
- Delegation Management: Managed reciprocal delegations to the UK, ensuring smooth and productive exchanges.
Education
L6 - Incident Command Level 3
SFJ
03.2021 - 03.2021
L5 - Fire Investigation
SFJ
10.2018 - 10.2018
National General Certificate
NEBOSH
03.2018 - 03.2018
L4 - Certificate in Fire Science and Fire Safety
Institute of Fire Engineers IFE
03.2014 - 03.2014
L3 - Certificate in Management Studies
Chartered Management Institute
07.2010 - 07.2010
L3 - Fire Science, Operations and Safety
Institute of Fire Engineers
Higher National Diploma - Communication Studies
Southampton Institute of Higher Education
09.1988 - 07.1990
Diploma of Higher Education - International and Business to Business Marketing
Communications Advertising & Marketing Foundation
Southampton Instute of HE 09.1988 - 07.1990
A-Levels - Communication Studies, Physics, Art and General Studies
Colchester Institute
Colchester 09.1986 - 07.1988
GCSEs - Maths, English Language, English Literature, German, Economics, Physics & Chemistry, Biology, TD
Hedingham School
Sible Hedingham, EssexSkills
Professional Development
- Windsor Women in Leadership Programme
- National Interagency Liaison Officer
- Hazardous Materials Advisor
- Radiation Protection Supervisor
Skills
- Risk Management
- Strategic, Tactical, and Operational Planning and Delivery
- Leadership (NFCC Leadership Framework)
- Budget Management and Forecasting (Oracle)
- Microsoft Office Proficiency
- Human Resource Management
- Performance Monitoring and Change Management
Affiliations
- Outdoor Activities: Enjoy running, cycling, gym. skiing, hiking, travel and spending time on these activities with my family, highlighting my love for nature, physical fitness, as well as the importance of work-life balance.
- Nutrition and Cooking: Passionate about experimenting with new recipes and maintaining a healthy diet, demonstrating my creativity and commitment to a healthy lifestyle.
Accomplishments
Derek Northy Trophy
Awarded on three occasions
Recognised for significant contributions to raising funds for the Fire Fighters Charity through the implementation and delivery of the annual Suffolk Fire Ride (12th year).
Languages
English
Native
German
Advanced
Timeline
Group Manager Response
Suffolk Fire and Rescue Service
06.2021 - Current
L6 - Incident Command Level 3
SFJ
03.2021 - 03.2021
L5 - Fire Investigation
SFJ
10.2018 - 10.2018
National General Certificate
NEBOSH
03.2018 - 03.2018
L4 - Certificate in Fire Science and Fire Safety
Institute of Fire Engineers IFE
03.2014 - 03.2014
L3 - Certificate in Management Studies
Chartered Management Institute
07.2010 - 07.2010
Firefighter to Station Manager
Suffolk Fire and Rescue Service
09.2001 - 06.2021
Trade Fair Organiser
Glahe International Group Ltd
09.1991 - 09.2001
Assistant Trade Fair Organiser (Russia)
Bricom Ltd
07.1990 - 09.1991
Higher National Diploma - Communication Studies
Southampton Institute of Higher Education
09.1988 - 07.1990
Diploma of Higher Education - International and Business to Business Marketing
Communications Advertising & Marketing Foundation
09.1988 - 07.1990
A-Levels - Communication Studies, Physics, Art and General Studies
Colchester Institute
09.1986 - 07.1988
L3 - Fire Science, Operations and Safety
Institute of Fire Engineers
GCSEs - Maths, English Language, English Literature, German, Economics, Physics & Chemistry, Biology, TD
Hedingham School
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