Caroline Wright
Fraserburgh ,Aberdeenshire
Summary
Dedicated professional with extensive expertise in elderly assistance and dementia care, demonstrating reliability and empathy in client interactions. Proficient in personal care assistance, medication administration, and infection control, ensuring adherence to health and safety regulations. Skilled in nutrition planning, risk assessment application, and maintaining professional boundaries while supporting vulnerable clients. Committed to enhancing the quality of life for individuals with learning disabilities and mental health challenges through tailored support and effective communication.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 20 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work history
Support worker
SRS CARE SOLUTIONS
Fraserburgh, Aberdeenshire
11.2024 - Current
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Assisted with mobility issues enabling easier movement around the home.
- Assured safety measures were met to prevent falls or accidents.
- Prepared nutritious meals that met special dietary needs of clients.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Assisted in maintaining a clean environment for improved client health.
- Administered medication according to schedule, promoting optimal health outcomes.
- Actively listened to client concerns thus creating a comforting environment.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Participated in regular team meetings, enhancing quality of care provided.
- Helped achieve patient independence through guided tasks and activities.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Care assistant
DOUNEMONT CARE HOME
Macduff , Banff
12.2024 - 07.2025
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Assisted in daily living activities for enhanced patient comfort.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Respected privacy and dignity of each resident during provision of care services.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Collaborated with healthcare team for effective patient care delivery.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
General assistant
Delnashaugh Hotel
Ballindalloch, Aberdeenshire
03.2023 - 03.2024
- Coordinated deliveries with suppliers to maintain stock levels.
- Coordinated deliveries with suppliers to maintain stock
- Provided top-quality customer service, resulting in high levels of customer
- Supported colleagues during peak hours to prevent customer dissatisfaction.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Undertook general cleaning duties
- Handled cash transactions accurately, enhancing financial integrity.
- Maintained a clean, organised workspace to ensure smooth daily operations.
- Worked closely with team members to achieve collective goals and objectives.
Care assistant
Parklands Lynemore Care Home
Grantown on Spey, Highland
09.2018 - 12.2021
- Collaborated with healthcare team for effective patient care delivery.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
- Encouraged independence among patients whilst assisting them with tasks.
- Respected privacy and dignity of each resident during provision of care services.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Provided emotional support to patients, improving their mental wellbeing.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
Support care worker
Newcross Healthcare
Inverness, Highland
01.2014 - 08.2018
- Responded rapidly during emergencies ensuring timely medical intervention.
- Offered emotional support during challenging times, facilitating better coping mechanisms.
- Assisted clients with daily activities for improved quality of life.
- Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Followed strict safeguarding regulations to ensure safe, secure handling of service users.
- Met needs of clients with learning difficulties and handled challenging behaviours.
- Improved physical and mental wellbeing of service users through patient-centred care planning.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Education
Higher National Diploma - Swedish Massage
Highland School of Massage
Inverness, Highland 09.2001 - 04.2002
Diploma of Higher Education - Accupressure Massage
Scottish School of Massage
Aberdeen, Aberdeen City 04.2002 - 07.2002
Skills
- reliable and trustworthy
- Empathy for clients
- Elderly assistance proficiency
- Client assessment capabilities
- Basic nursing care
- Infection control knowledge
- Dementia care expertise
- Dealing with vulnerable clients
- Palliative care understanding
- Nutrition planning competency
- Professional boundaries understanding
- Risk assessment application
- resilience in difficult situations
- Personal care assistance
- Activities of Daily Living
- Medication Administration
- Meal preparation
- Finance management
- Learning disabilities support
- Mental health support
- Housekeeping management
- Grooming and personal care
- Record-keeping
- Health and Safety regulations
- Autism Spectrum Disorder support
Affiliations
- I have a mobile Toenail Trimming business
Timeline
Care assistant
DOUNEMONT CARE HOME
12.2024 - 07.2025
Support worker
SRS CARE SOLUTIONS
11.2024 - Current
General assistant
Delnashaugh Hotel
03.2023 - 03.2024
Care assistant
Parklands Lynemore Care Home
09.2018 - 12.2021
Support care worker
Newcross Healthcare
01.2014 - 08.2018
Diploma of Higher Education - Accupressure Massage
Scottish School of Massage
04.2002 - 07.2002
Higher National Diploma - Swedish Massage
Highland School of Massage
09.2001 - 04.2002