Caroline Volrath
Cardiff,Vale of Glamorgan
Summary
Dynamic professional with expertise in decision-making and resource allocation, complemented by a strong proficiency in performance metrics analysis. Demonstrates engaging leadership style and excels in training and development, fostering team growth and productivity. Skilled in bid development with a comprehensive understanding of CRM software, aiming to leverage these competencies to drive organisational success.
Ready to take on a challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
30
30
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Senior manager, Advice Line
RNIB
Cardiff
11.2017 - Current
- Facilitated collaboration across internal teams leading to improved operational efficiency.
- Oversaw budget preparation and control, ensuring financial discipline within the team.
- Forecasted operational needs and allocated resources to meet business demands.
- Monitored team performance and provided constructive feedback to address challenges.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Finance Manager & trainer
Global Response Limited
Cardiff
06.2015 - 11.2016
- Analysed complex financial data, providing meaningful insights for company leadership.
- Managed a team of junior finance professionals, promoting professional development.
- Prepared regular cash flow reports assisting in better fund allocation.
- Trained staff on finance-related matters improving overall understanding and performance.
Park Manager
Llantrithyd Park LLP
Llantrithyd, Vale of Glamorgan
04.2013 - 06.2015
- Implemented animal management programmes with local vets and environmental advisers, enhanced biodiversity within the park.
- Supervised construction projects within the park ensuring adherence to approved plans and timelines.
- Ensured park safety and security by coordinating regular maintenance activities.
- Negotiated contracts for supply of equipment and services, achieved cost savings.
Presenting Officer
Department for Work and Pensions
Cardiff
08.1995 - 03.2013
- Handled sensitive information with discretion and professionalism.
- Worked diligently under pressure whilst preserving high-quality advocacy.
- Collaborated with colleagues for effective use of public funds.
- Increased operational efficiency by streamlining administrative processes.
- Defined and implemented national organisational training and guidance.
Education
Diploma in Legal Practice - Law
Cardiff University
Cardiff 09.1994 - 07.1995
Bachelor of Law - Law and German
Cardiff University
Cardiff 10.1991 - 07.1995
A-Levels - French, German, History, General Studies
Framlingham College
Suffolk 09.1985 - 07.1990
Sixth Term Examination Paper - French
Framlingham College
Suffolk 09.1985 - 07.1990
Skills
- Knowledge of CRM software
- Decision-Making expertise
- Resource allocation proficiency
- Performance metrics analysis
- Microsoft Excel
- Training and Development
- Engaging leadership style
- Bid development
Affiliations
- Walking and training my labrador puppy, gardening and sea swimming with the Barry Bluetits.
Certification
- Member of Association of Mental Health First Aiders
- Organisation Designated Safeguarding Lead with assessment of suicide risk training
Timeline
Senior manager, Advice Line
RNIB
11.2017 - Current
Finance Manager & trainer
Global Response Limited
06.2015 - 11.2016
Park Manager
Llantrithyd Park LLP
04.2013 - 06.2015
Presenting Officer
Department for Work and Pensions
08.1995 - 03.2013
Diploma in Legal Practice - Law
Cardiff University
09.1994 - 07.1995
Bachelor of Law - Law and German
Cardiff University
10.1991 - 07.1995
A-Levels - French, German, History, General Studies
Framlingham College
09.1985 - 07.1990
Sixth Term Examination Paper - French
Framlingham College
09.1985 - 07.1990
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