Caroline Ochieng

• Assist with peg tube care, including administration of fluids, medication, and nutrition, ensuring cleanliness of the incision site
• Perform draining and changing of catheters while maintaining cleanliness at the incision site
• Facilitate chest physiotherapy using cough assist equipment and suction machines for secretion management
• Provide daily personal hygiene and incontinence care for patients
• Implement a person-centred approach in caregiving to respect individual needs and preferences
• Engage patients in social activities to support mental well-being and holistic care
• Coordinate with fellow support workers to deliver comprehensive patient care
• Administer oral and topical medications as directed by healthcare professionals
• Supervise patients during outings and physical activities, ensuring dignity and independence
• Maintain trusting and non-judgmental relationships with clients, fostering a sense of empowerment and identity

• Assisted with personal care tasks, maintaining positive health and hygiene standards
• Engaged with clients using strong communication and interpersonal abilities
• Fostered patient trust through empathetic care and effective rapport-building
• Tracked and recorded client behavior and progress to inform care plan adjustments
• Administered medication with attention to detail in planning and documentation
• Encouraged client self-reliance and social interaction to boost confidence and independence
• Provided comprehensive physical and emotional support to enable clients to reach potential
• Supported client engagement in hobbies and leisure activities, enhancing quality of life
• Advocated for health, safety, and security protocols to ensure client welfare
• Communicated client updates and concerns to supervisors, recommending necessary interventions

• Assisted with personal care activities, promoting positive health and hygiene
• Engaged with clients using strong communication and interpersonal skills
• Fostered patient relationships through compassionate care and rapport
• Monitored client behavior, documented activities, and contributed to care plan management
• Administered medication with meticulous attention to planning and record-keeping
• Encouraged personal wellbeing and independence to enhance service user confidence
• Tailored support to meet individualized care plans, ensuring high-quality care delivery
• Supported clients in social, physical, and emotional facets for community integration
• Enabled pursuit of hobbies and leisure activities, facilitating personal development
• Advocated for best practices in health, safety, and security to protect service user welfare

• Assisted with daily personal care to enhance patient well-being
• Administered medication and maintained detailed records
• Employed manual handling techniques and aids for client positioning
• Supported clients with severe limitations during feeding and aided others in self-feeding
• Prepared meals adhering to various dietary needs
• Conducted thorough cleaning and tidying of living spaces
• Managed laundry tasks, including changing linens and washing clothes
• Engaged clients in decision-making processes to foster autonomy
• Monitored patient conditions to reduce the incidence of medical interventions
• Established trust and effective communication with clients, relatives, and healthcare team

• Assisted individuals with daily activities, fostering autonomy and self-confidence
• Provided comprehensive personal care while preserving individual comfort and dignity
• Maintained clean and orderly patient environments adhering to high hygiene standards
• Utilized hoists and wheelchairs to transfer and reposition service users safely
• Conducted patient transfers from beds to wheelchairs using appropriate lifting techniques
• Monitored patients closely, documenting behavioral and condition changes for healthcare teams
• Delivered person-centered support, achieving consistent positive feedback from patients
• Reported health issues to supervisors immediately, ensuring timely medical attention
• Collaborated with caregiving teams to ensure seamless continuity of patient care
• Adhered to safety protocols in client homes, minimizing risks and promoting health

• Prepared and reset tables to ensure a welcoming dining environment
• Adhered to stringent health and hygiene protocols during food handling and restaurant maintenance
• Efficiently cleared tables of dishes, glassware, and utensils after use
• Delivered meals and beverages, upholding high presentation and quality standards
• Welcomed guests and guided them to their seats promptly and courteously
• Monitored guest experience, swiftly fulfilling additional requests for food and beverages
• Arranged dining setups, including linens and silverware, to accommodate incoming guests
• Sustained high-quality service delivery during peak times in a dynamic setting
• Informed customers about menu options and daily specials with professionalism
• Assisted in creating a positive and attentive dining atmosphere for guests

• Managed incoming communication, including calls and message documentation, ensuring responsiveness to inquiries
• Maintained an organized filing system to safeguard important office records and documents
• Facilitated staff productivity by providing essential administrative support such as photocopying, faxing, and filing
• Efficiently handled the distribution of incoming mail to appropriate recipients within the office
• Delivered support for document reproduction needs, including printing, photocopying, and scanning tasks
• Optimized filing systems for improved document access, enhancing staff retrieval efficiency
• Drafted professional correspondence, including letters, emails, and memos, to facilitate business communication
• Prioritized tasks based on urgency and significance, maximizing the effective use of time and resources
• Coordinated meeting logistics, including scheduling, agenda preparation, and minute-taking
• Supported managerial staff by organizing materials and documentation required for various meetings

Dedicated time to caring for and raising my children.

• Managed financial transactions using cash registers and card machines, ensuring precise handling of payments
• Counseled customers on product specifics, including availability, pricing, and in-store location
• Delivered expedited checkout services, maintaining high standards of customer care and efficiency
• Fostered a welcoming environment for customers, promoting satisfaction and encouraging repeat business
• Addressed customer inquiries with informed guidance, drawing on extensive product knowledge
• Empathetically engaged with customers to understand and address their service-related concerns
• Maintained strict adherence to company policies and procedures, upholding regulatory compliance
• Took decisive measures to resolve customer dissatisfaction, aiming to enhance loyalty and retention
• Handled customer issues by processing refunds, exchanges, and credits, applying personalized resolution approaches
• Executed daily store opening and closing duties, as well as meticulous inventory management tasks