Caroline Kemp

Maintained up-to-date records for electrical, gas safe, and oil certificates while inputting documents accurately.
Handled reception duties, managing enquiries through telephone and in-person interactions.
Coordinated the assignment of plumbers and electricians to designated jobs and deliveries.
Executed daily office tasks to support overall workflow efficiency.
Determined material pricing for each job requirement.
Processed invoices for jobs to facilitate timely payments.

Typed quotations, emailed to clients and filed accurately and promptly as I like to be very organised at work

• Maintained clean shop floor, promoting a welcoming environment.
• Handled transactions, maintaining accurate till records.
• Ensured visual merchandising standards with regular display updates.
• Boosted sales through suggestive selling techniques.
• Enjoyed tasters as part of "work" which was a lot of fun as we learned on the job

• Processed payments securely, safeguarding against fraud or discrepancies.
• Undertook general cleaning duties regularly, providing a pleasant shopping environment.
• Cooked all pastry items and ready meals.
• Cleaned meticulously and followed all COSH procedures and adhered to strict health and safety measures
• Dealt with suppliers, customers,orders and deliveries.

• Improved team efficiency by implementing new scheduling practices.
• Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
• Monitored employee attendance records for maintaining discipline within the team.
• Promoted a safe work environment by enforcing strict adherence to safety regulations.
• Worked in the Cash Office to ensure smooth running of the cash flow and back office systems