Caroline Harrison
London
Summary
A highly experienced and competent Administrator/PA. With an extensive and valuable skill base gained in an office environment in the UK. With a professional well-presented persona. Good oral/written communication skills. Good planning and organisational skills. Competent in Excel, Outlook, Power Point and Microsoft Word. Accurate typing and proof-reading skills. An extremely well organised person with a proactive approach. Able to prioritise own workload and manage a variety of tasks in a timely manner. Strong diplomatic skills, with the ability to exercise discretion when dealing with confidential/sensitive matters. Ability to work on own initiative without direction. Displays tenacity, resilience and determination to come out ahead no matter what disadvantages are faced, results in great commitment, accountability and optimism towards performance. Able to provide a flexible approach to working hours when required.
Overview
35
35
years of professional experience
Work History
04.2019 - Current
- Working on my own business project whilst temping on some short assignments
- Current Role
Team Assistant & PA to the Director of Sales
Confluence International Ltd
02.2017 - 01.2019
- Company Overview: 50 London EC2V 7AY (global software financial investment company)
- Working in a busy deal driven environment, supporting the Director and the wider team, organising and managing business trips for individuals and groups on behalf of the Director & the Sales team, in accordance with internal procedures.
- Organising & managing electronic diaries across different time zones using outlook.
- Plan, prepare, pre-empt & be productive in carrying out efficient & effective diary and travel management both domestic and international.
- Organising investor events, client entertaining events and road shows within the UK & across Europe.
- Ensures that the Directors time is managed effectively & pro-actively by understanding daily and weekly priorities.
- Proactively seeks out and takes on additional tasks to enable the Director and team to focus on more of their time on their priorities
- Expense management for the Directors and Sales team using Concur
- Booking of restaurants, international travel & the London Board Room, together with inbox management on behalf of the Director
- Front of House to include telephone calls and covering reception ad hoc team support, to include gatekeeping of calls, post, photocopying & scanning of documents, meeting and greeting clients.
- Spent a period on various short temp assignments and freelancing
Legal Case Manager
Parole Board of England and Wales
11.2015 - 04.2016
- Company Overview: 52 Queen Anne’s Gate, SW1H
- Managing allocated cases on behalf of the board acting as the secretariat to ensure all cases are ready for final hearing.
- Managing all incoming correspondence, letters and emails, and telephone calls on behalf of the board
- Ensuring that all parties to the hearing are able to attend the hearing, organising telephone and video conferences where appropriate.
- Ensuring all case management systems are effectively and accurately updated, providing a comprehensive audit trail of actions taken during each case.
- To include diary management, answering of all telephone calls, post, photocopying of documents, greeting and meeting clients and preparation of bundles for Oral hearing.
- Spent a period on various short temp assignments and freelancing
Team Secretary and PA to x2 Directors
English Heritage Trust, National Car Parks & other government assignments
03.2015 - 08.2015
- Worked at various offices within Central London temping as Team Secretary and PA to x2 Directors (English Heritage Trust, National Car Parks & other government assignments)
Legal Secretary (Team Support)
The International Family Law Group
09.2014 - 09.2014
- Company Overview: Covent Garden, London
- Working as a Legal Secretary for various fee earners and/or partners. Covering a period of sick leave for the team.
- Managed to get them up to date with all their digital dictation using big hand.
- Audio typing up of all telephone and file attendance notes.
- Conflict checking on behalf of each partner/and or fee earner
- Together with typing of various letters of correspondence. Working on some high-profile Matrimonial cases, to include child abduction matters and children private law cases.
- To include diary management, answering of all telephone calls, post, photocopying of documents, greeting and meeting clients and preparation of bundles for court and counsel.
PA/Legal Secretary Team Support
Official Solicitor, England & Wales
08.2013 - 08.2014
- Working as Senior PA/Legal Secretary support to a team of up to 15 Lawyers.
- A position of extreme confidentiality working on some high-profile casework in a busy office environment.
- Includes diary management, team support skills, audio typing, drafting skills
- Billing (to include) compiling invoices and disbursement accounts
- Outlook inbox management for various lawyers
- Booking of clients (meeting and greeting)
- Data base entry (file management systems CRM)
- Extensive liaison with barristers and solicitors
- Booking of travel, including flights, car, taxi, trains and hotels for all travel abroad and in the UK
- General office admin duties to include preparation of bundles for court and counsel/attendance at court
PA/Legal Secretary
DWFM Beckman Solicitors
05.2013 - 07.2013
- Company Overview: 33 Welbeck Street, WC1
- Working as a PA/Legal Secretary to one of the family law solicitors and family law partner.
- This included diary management, team support skills, drafting skills
- Billing (to include) compiling invoices and disbursement accounts
- Booking of clients (meeting and greeting).
- Data base entry (file management systems).
- Extensive liaison with barristers and solicitors.
- Booking of flights for business trip to BVI for partner solicitor.
08.2011 - 05.2013
- Travelled made redundant due to public sector cuts, sought employment. Also, to occupy this period I worked part time on a magazine project with a family member. This started off as an online service and over the 18-month period it went to print with an established publisher. Copies sold at Selfridges London store. Due to the digital market this family member now runs this project on his own.
Executive Swearing In Officer
Royal Courts of Justice (RCJ)
01.1995 - 08.2011
- A position of responsibility, completing the planning and organisation of all newly appointed Judges Official Swearing-in Ceremonies on behalf of the Judicial HR team.
- Worked as part of a team providing full support to the Lord Chief Justice, to include diary management.
- Drafting & typing of correspondence, letters, emails, memo, reports and minutes of meeting for the Lord Chief Justice
- Ordering of robes for newly appointed judicial members on behalf of Her Majesty the Queen, using Government Procurement Card. Secretariat and drafting letter’s for forwarding onto the Secretary of State’s team for approval, in relation to Judicial HR policy
Executive Officer / PA
Private Office of the President of the Family Division
01.2004 - 01.2008
- Provided a confidential and highly responsive PA service to the President’s Family Division Lawyer
- Coordinated quarterly Judicial Meetings including telephone conferencing and Video Link
- Project managed with a team of 4 the planning and organisation of the President’s 2-day annual conference
- Extensive Liaison with partners and other key government stakeholders promoting positive relations at every level
- Audio and copy typing
- Minute taking and attending meetings
- Drafted letter’s on behalf of the President in concurrence with the Secretary of State in relation to government policies regarding judicial training and legislation
Family Law High Court Associate / PA to High Court Judge
Royal Courts of Justice
01.2000 - 01.2004
- Sitting in court and running a busy list of cases ensuring that court time is managed effectively in consultation with the High Court Judge
- Assisted the High Court or Circuit Judge on a 1:1 basis
- Drafting and typing of all High Court and County Court orders in all aspects of Family Law
- Direct liaison with Solicitors and Barristers
- Managed the reception and 3 administrators to ensure general office administration is run effectively
District Judges’ Clerk
Principal Registry of the Family Division, Royal Courts of Justice
01.1997 - 01.2000
- Sitting in court and running a busy list of cases ensuring that court time is managed effectively
- Typing and drafting of all County Court Orders, ensured timely and accurate production of legal documents
Administrative Assistant
Action Department – Royal Courts of Justice
01.1995 - 01.1997
Administrative Assistant
Casual Contract - Royal Courts of Justice
01.1991 - 01.1995
Education
G.C.S.E's - English, Math’s, Science, Drama, Office Studies, Commerce, Sociology
St Theresa's RC Secondary School and Christ the King Sixth Form Centre
01.1992
Skills
- Project & Event Managing to a team
- Experienced in Customer Service
- Expertise in Business Administration
- Inbox Management
- Excellent Secretarial & PA Skills
- Fosters credible relations with internal and external stakeholders
- Secretarial Support to Management
- Preparing Legal Documents
- Excellent Planning & Organisational Skills
- Government/ Corporate Policy Skills
- A Positive “can do” Attitude
- Comprehensive Diary Management
- O365, Concur, Skype and Teams
- Acts as Gatekeeper fielding all calls & emails
- Microsoft Office, Outlook, & Big Hand
Hobbies and Interests
An active person who enjoys going to the gym, running and who has participated in various races from 5k distances, other interests include socialising with friends and family, travel and meeting new people., Full & Clean Driving License held
CUST
- Notice: Immediate start Contact: 07512 892210 Address: London Kesington
- Full Name: Caroline Harrison Nationality: British Email: charrison18093@aol.com
Timeline
04.2019 - Current
Team Assistant & PA to the Director of Sales
Confluence International Ltd
02.2017 - 01.2019
Legal Case Manager
Parole Board of England and Wales
11.2015 - 04.2016
Team Secretary and PA to x2 Directors
English Heritage Trust, National Car Parks & other government assignments
03.2015 - 08.2015
Legal Secretary (Team Support)
The International Family Law Group
09.2014 - 09.2014
PA/Legal Secretary Team Support
Official Solicitor, England & Wales
08.2013 - 08.2014
PA/Legal Secretary
DWFM Beckman Solicitors
05.2013 - 07.2013
08.2011 - 05.2013
Executive Officer / PA
Private Office of the President of the Family Division
01.2004 - 01.2008
Family Law High Court Associate / PA to High Court Judge
Royal Courts of Justice
01.2000 - 01.2004
District Judges’ Clerk
Principal Registry of the Family Division, Royal Courts of Justice
01.1997 - 01.2000
Executive Swearing In Officer
Royal Courts of Justice (RCJ)
01.1995 - 08.2011
Administrative Assistant
Action Department – Royal Courts of Justice
01.1995 - 01.1997
Administrative Assistant
Casual Contract - Royal Courts of Justice
01.1991 - 01.1995
G.C.S.E's - English, Math’s, Science, Drama, Office Studies, Commerce, Sociology
St Theresa's RC Secondary School and Christ the King Sixth Form Centre