Caroline Harland
Bath ,BaNES
Summary
Experienced sales assistant with background in communicating with clients, creating presentations and assisting event organisation. Works hard to maintain smooth business operations with excellent time management, task prioritisation and organisational skills.
Overview
42
42
years of professional experience
Work history
Teachers Assistant
Weston All Saints Primary School
Bath, BaNES
10.2002 - 07.2023
- Took on additional tasks on manager's request.
- Understood and adhered to company's health and safety policies.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
Sales Assistant
Bear Flat Newsagents
Bath, BaNES
02.1981 - 02.1992
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Received and processed product returns.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Education
Shorthand and typing - Secretarial
Bath College
Bath 09/1980 - 07/1981
GCSEs -
La Sainte Union, secondary school, Bath
Bath, Bath and North East Somerset 05/1974 - 07/1979
Skills
- Staff motivation
- Microsoft Office
- Data organisation
- Billing and coding
- Data entry
- Problem resolution
- Cheque processing
- Record-keeping and bookkeeping
- Sorting packages
- Organising packages
- Dedicated team player
- Sensitive material handling
- Invoicing and billing
- Resolving errors
- Office cleanliness
- Professional and mature
Timeline
Teachers Assistant
Weston All Saints Primary School
10.2002 - 07.2023
Sales Assistant
Bear Flat Newsagents
02.1981 - 02.1992
Shorthand and typing - Secretarial
Bath College
09/1980 - 07/1981
GCSEs -
La Sainte Union, secondary school, Bath
05/1974 - 07/1979
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