Caroline Gordon
Wolverhampton,Staffordshire
Summary
Collaborative team member with strong interpersonal skills and a commitment to achieving team goals. Effective communicator with a proven ability to engage and listen to diverse perspectives. Demonstrates reliability and dedication in all work-related tasks. Consistently fosters positive relationships in professional environments.
Looking for a complete change in job role due to a change in personal and family circumstance and availability.
Looking for around 15 hours per week.
Overview
22
22
years of professional experience
9
9
years of post-secondary education
Work history
Counsellor
Ormiston Sandwell Community Academy
Tividale, West Midlands
09.2024 - 01.2026
- Worked one to one with 11 - 16 year olds providing therapeutic services.
- Supporting staff with interventions for vulnerable children.
- Worked as part of the pastoral team.
- Managed confidential client records, ensuring privacy and security.
- Participated in professional development training for skill enhancement.
- Ensured ethical practices at all times adhering to counselling standards.
Family support worker
Single Point Plus
Oldbury, West Midlands
03.2016 - 10.2024
- Coordinated community resources for comprehensive family support.
- Facilitated group sessions to improve parenting skills.
- Promoted healthy relationships amongst family members through mediation.
- Offered advice on budget management, reducing financial stress in households.
- Maintained detailed case notes, aiding in decision making processes.
- Collaborated with multidisciplinary teams for effective care planning.
- Developed personalised care plans with client input.
- Engaged with children and families using creative strategies and professional approach.
Publican
Lease Holder of The Leopard Inn
Kingswinford, West Midlands
02.2004 - 04.2011
- Implemented effective shift schedules to maintain continuous pub operations without any downtime.
- Organised special theme nights for an engaging customer experience.
- Increased customer satisfaction by maintaining a clean and welcoming pub environment.
- Provided friendly guidance on drink selections which resulted in repeat customers.
- Managed beverage stocks for smooth operations during peak hours.
- Dealt with customer queries, resulting in higher satisfaction ratings.
- Performed regular maintenance checks on pub facilities for uninterrupted service delivery.
- Adhered strictly to licensing laws, contributing to the safe operation of the pub business.
Education
Diploma Level 5 Therapeutic Counselling - Counselling
City of Wolverhampton College
Wolverhampton 09.2020 - 07.2023
Foundation Degree Computer Science -
The Open University
05.2012 - 06.2016
A-Levels - Sociology, Business Studies and Media -
Stourbridge College
09.1999 - 06.2001
Timeline
Counsellor
Ormiston Sandwell Community Academy
09.2024 - 01.2026
Diploma Level 5 Therapeutic Counselling - Counselling
City of Wolverhampton College
09.2020 - 07.2023
Family support worker
Single Point Plus
03.2016 - 10.2024
Foundation Degree Computer Science -
The Open University
05.2012 - 06.2016
Publican
Lease Holder of The Leopard Inn
02.2004 - 04.2011
A-Levels - Sociology, Business Studies and Media -
Stourbridge College
09.1999 - 06.2001