Caroline Campbell

• Managing cashdesk operations, ensuring accuracy and security while adhering to compliance standards.
• Delivering exceptional customer service, supporting team members to enhance the gaming experience.
• Ensured accuracy in financial transactions through meticulous attention to detail.

• Opened and ran the casino cash desk during launch
• Developed procedures and trained staff on cash handling

• Assisted with auditing procedures, maintaining strict adherence to regulatory standards.

• Managed large sums of money with precision and accuracy.
• Enhanced overall gaming experience through friendly yet professional interaction with customers.
• Adapted quickly during busy periods to ensure smooth flow of operations.
• Handled queries from customers tactfully, thus maintaining a positive atmosphere within the casino premises.