Caroline Burt

* Input of Time Sheets on Microsoft Word Excel.

* Processing orders.

* Filing paperwork.

* Accepting and signing for deliveries.

* Liaising with Customers / Clients.

* Complying carefully with procedures, upheld standards of quality administration.

* Protected customers' privacy whilst maintaining high standard of cleanliness in customer homes.

* Organised weekly grocery deliveries.

* Disinfected toilets and surfaces for reduced infection risk.

* Kept good cleaning supply stocks to meet domestic requirements.

* Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.

* Swept, mopped and vacuumed floors with spotless results.

* Communicated with clients to follow up on completed jobs and verify full satisfaction.

* Arranged new business applications to Mortgage Lenders and Insurance companies.

* Maintained regular progress updates to the Principal Mortgage Broker.

* Prepared type written correspondence as requested.

* Filed documents systematically which increased ease of access when needed.

* Liaised with clients for effective relationship management.

* Received Inbound Mortgage interest rate calls whilst meeting call handling time requirements.

* Documented each call professionally, calmly, accurately and efficiently.

* Established strong relationships with clients for improved business partnerships.

* Managed all aspects of the switch service through the appropriate departments within the company.

* Identified and generated sales leads to other departments throughout the company.

* Inducted and trained new team members.

* Performed clerical and administration duties efficiently and accurately.

* Weekly and monthly sales targets met and often exceeded.

* Assisted in deep cleaning operations to maintain the hotel's aesthetic appeal.

* Ensured prompt laundry service with care for delicate items.

* Sanitised bathrooms using proper cleaning agents for enhanced hygiene levels.

* Performed changeovers efficiently, ensuring uninterrupted service provision for guests.

* Managed inventory of cleaning supplies to avoid shortages.

* Practiced effective time management in executing daily duties within stipulated timelines.

* Accomplished waste disposal in an eco-friendly manner.

* Demonstrated knowledge of safety procedures during emergencies.

* Assisted customers in choosing suitable paper types and sizes for optimal results.

* Processed film negatives, delivering superior quality images consistently.

* Kept up-to-date records of all customer orders for easy retrieval when necessary.

* Adhered strictly to confidentiality guidelines whilst handling private photographs.

* Ensured lab cleanliness, contributing to a safe and efficient work environment.

* Implemented safety protocols, reducing workplace incidents significantly.

* Managed photo editing tasks to produce impressive final prints.

* Increased customer satisfaction with prompt and accurate order fulfilment.

* Performed routine equipment maintenance for better lab efficiency.

* Removed film from container, in lightproof room or darkroom, to prevent light exposure.

* Balanced tills daily.