Caroline Bennett
Brighton,United Kingdom
Summary
Experienced professional driven by community, connection and collaboration, with a strong track record of building partnerships and supporting local businesses. Skilled in engagement, problem-solving and developing initiatives that respond to people’s needs, with a thoughtful and proactive approach. Confident in developing efficient operational strategies that support the needs of the community.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Community Manager
Projects
Brighton, United Kingdom
2025.06 - 2026.03
- Developing and maintaining local partnerships and member perks, working with Brighton businesses to create offers and collaborations that add value to the community.
- Main on-site escalation point for operational, facilities and member issues, making practical decisions, prioritising effectively and knowing when escalation is required.
- Acting as a key point of contact for a diverse community of businesses, freelancers and teams, building strong relationships and responding to member needs.
Community Associate
Projects
Brighton, United Kingdom
2024.08 - 2025.06
- Support day-to-day site operations, including tours, bookings, events, and space management.
- Capture feedback and implement process and system improvements, including CRM updates and space optimisation.
Workshop Operations Assistant
University of Brighton
2021.10 - 2024.05
- Material stock management and inventory control across multi-disciplinary workshops.
- Maintain supplier relationships, monitor usage, and support timely reordering to ensure uninterrupted workshop operations.
FOH & Operations Supervisor
Bistro Lotte
2018.12 - 2021.09
- Managed daily front-of-house operations across two sites, coordinating staff, workflow, and service delivery to ensure consistent guest experience. Maintained supplier relationships, managed stock and ordering to ensure operational continuity.
Restaurant Manager
Tresco Island
Isles of Scilly
2014.03 - 2018.09
- Oversaw daily operations of restaurant to ensure smooth functioning. Implemented staff training programmes to enhance customer service skills and resolved customer issues promptly to maintain satisfaction levels.
Education
3D Design and Craft, Design
University of Brighton
09/2021 - 05/2024
Skills
- Stakeholder engagement
- Community building
- Partnership development
- Operational efficiency
- Problem solving
- Canva
- Hubspot CRM system
Certification
Carbon Literacy Project Certification
Certified Mental Health First Aider
References
References available upon request.
Timeline
Community Manager
Projects
2025.06 - 2026.03
Community Associate
Projects
2024.08 - 2025.06
Workshop Operations Assistant
University of Brighton
2021.10 - 2024.05
FOH & Operations Supervisor
Bistro Lotte
2018.12 - 2021.09
Restaurant Manager
Tresco Island
2014.03 - 2018.09
3D Design and Craft, Design
University of Brighton
09/2021 - 05/2024