Carolina Carreira Lievano

Build strong relationships with clients, creating personalized consultations to guarantee meeting their needs and expectations

Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanour.

Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.

Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.

Suggested treatments and styles to suit customer appearance and fashion choices, while upselling treatments and services to boost the revenue.

Processed payments, entering sales in register for prompt customer service.

Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.

Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Answered phone calls and schedule client appointments

Mastered the art of understanding client needs providing tailored solutions

Negotiated services packages and product sales and services, ensuring costumer satisfaction while increasing the revenue and providing exceptional salon experience

Maintained regular client list and successfully handled walk-in customers.

Educated customers on products to maximize benefits with the sales.

Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Increased salon revenue by upselling products and additional treatments during appointments.

Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Demonstrated excellent communication skills with clients and members team.

Managing schedules, calls and appointments

Ensuring welcoming environment and comfort

Handled sales on products ans cashing up

Assisting and supporting senior stylist in under pressure environments demonstrating adaptability and team work