Carole Williams
Bristol,South Glos
Summary
Experienced in project and operational management, with a solid background in budgeting and stakeholder engagement within the public sector. Demonstrated organisational and time management skills lead to efficient project delivery and workflow optimisation. Committed to utilising these strengths to achieve significant results in upcoming projects.
Overview
9
9
years of professional experience
Work history
Regional Housing Manager
Sovereign Housing (now SNG)
Poole, Dorset
2017.10 - 2021.04
- Led four Private Finance Initiative (PFI) teams that managed keyworker accommodation across Poole, Reading, Isle of Wight and Ilchester.
- Ensured PFI contracts adhered to by fostering excellent contractor-client relations through clear communication.
- Maximised income through high occupancy rates and reduced void times.
- Managed health and safety, income and expenditure budget, response and planned maintenance, recruitment, training, development, and strategic planning.
Lettings Manager
Curo Housing Association
Bath, Bath and North East Somerset
2015.05 - 2017.10
- Oversaw the achievement of business KPIs.
- Maximised income by minimising void periods through effective property management.
- Maximised occupancy levels by ensuring successful and sustainable tenancies
- Led team improvement initiatives to elevate performance rankings
Business Change Manager
Bristol City Council
Bristol, Bristol
2014.05 - 2015.05
- Collaborated with Heads of Service to transition teams to an 'Agile' working environment, enhancing flexibility and responsiveness
- Applied project management expertise to ensure effective coordination of tasks and resources.
- Developed strong stakeholder relationships to ensure effective change implementation
- Reduced downtime during transitions by coordinating efficient support and resource allocation.
Project Manager
Bristol City Council
Bristol, Bristol
2012.01 - 2014.05
- Demonstrated strong project management skills in various settings.
- Delivered key operational projects to enhance business efficiency
- Achieved cost savings for the business while enhancing customer care.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Secured buy-in from all stakeholders with persuasive presentations of benefits of proposed changes.
Skills
- Project management
- Operational management
- Budgeting
- Public sector experience
- Stakeholder engagement
- Organised and efficient
- Time management
- Confident communicator
Timeline
Regional Housing Manager
Sovereign Housing (now SNG)
2017.10 - 2021.04
Lettings Manager
Curo Housing Association
2015.05 - 2017.10
Business Change Manager
Bristol City Council
2014.05 - 2015.05
Project Manager
Bristol City Council
2012.01 - 2014.05