Carole Huitson
Houghton Le Spring,Durham
Summary
Friendly, outgoing, and professional individual with a positive attitude and strong drive to succeed. Demonstrates a proven ability to work efficiently under pressure while prioritising tasks effectively to meet business needs. Excellent communication and customer service skills, with the flexibility to work independently or as part of a team. Reliable, punctual, and highly adaptable. Energetic Sales Administrator excelling in customer relations, order processing, and administrative support. Demonstrated ability to streamline operations, coordinate sales activities, and maintain accurate records. Strong communication skills, fostering positive client interactions and team collaboration. Proven track record of contributing to sales targets and enhancing client satisfaction.
Overview
32
32
years of professional experience
Work History
Internal Sales Administrator
Walker Filtration
11.2025 - Current
- Handle customer order queries and returns
- Input new orders accurately into internal systems
- Coordinate dispatch of orders and ensure timely delivery
Administrator
James Latham Wood
01.2025 - 05.2025
- Processed goods-inwards data into company systems
- Raised purchase orders and created invoices
- Responded to telephone enquiries and customer queries
- Temporary Contract
Administrator
Skips & Bins
02.2024 - 12.2024
- Communicated with customers regarding billing queries via email
- Updated company systems with accurate financial and customer data
- Temporary Contract
Training Centre Administrator
QA Training Ltd
05.2006 - 08.2023
- Delivered reception and administrative services, supporting events and maintaining quality standards
- Managed filing, scanning, and accurate data recording
- Provided helpdesk support for instructors, learners, and staff
- Handled calls, emails, and in-person enquiries, including learner registration
- Ensured day-to-day operations ran smoothly with a focus on customer experience
- Managed supplier relationships (couriers, stationery, maintenance, refreshments)
- Maintained a clean, safe, and presentable training environment
- Monitored and resolved health & safety issues
- Administered and invigilated exams in line with regulations
- Maintained records for virtual training attendance and reporting
- Supported additional admin tasks including purchase orders and courseware ordering
- Redundancy due to office closure
Receptionist / Administrator
Omega Plastics (UK) Ltd
02.2002 - 05.2006
- First point of contact for visitors and customers
- Managed incoming/outgoing mail and conference bookings
- Supported HR with sickness records and personnel files
- Carried out general admin duties including data entry and timesheets
- Managed pool car records and usage
- Coordinated travel arrangements for senior management
Customer Care
TRW Automotive
01.1995 - 01.2002
- Delivered exceptional customer service to enhance client satisfaction
- Maintained quality control standards to ensure customer satisfaction
- Trained staff across multiple locations to improve service consistency
- Conducted vehicle inspections prior to dispatch
Education
GCSEs - Mathematics, English Language, English Literature, Science, Typing & Commerce, History, Art
Farringdon Comprehensive
Custom
- Keeping fit
- Swimming
- Socialising with friends
Timeline
Internal Sales Administrator
Walker Filtration
11.2025 - Current
Administrator
James Latham Wood
01.2025 - 05.2025
Administrator
Skips & Bins
02.2024 - 12.2024
Training Centre Administrator
QA Training Ltd
05.2006 - 08.2023
Receptionist / Administrator
Omega Plastics (UK) Ltd
02.2002 - 05.2006
Customer Care
TRW Automotive
01.1995 - 01.2002
GCSEs - Mathematics, English Language, English Literature, Science, Typing & Commerce, History, Art
Farringdon Comprehensive