Carol Wylie
Ormskirk,LANCASHIRE
Summary
Hard-working professional with a service-oriented mindset and exceptional multitasking efficiency. Demonstrates calm under stress while delivering excellent customer service, ensuring a personable and courteous experience for all clients. A self-starter with strong communication skills who is committed to customer relations.
Compassionate individual who plans and implements intervention strategies to help clients achieve set targets. Well-organised professional cultivating trust and enthusiasm with wide range of clients.
Overview
30
30
years of professional experience
Work history
Weight Loss Consultant
Slimming World
Formby, Sefton
01.2014 - Current
- Provided psychological support to clients, enhancing commitment to weight loss goals.
- Monitored client progress regularly, adjusting diet and exercise plans accordingly.
- Conducted weekly group sessions to encourage community support in weight loss journey.
- Engaged in continuous professional development to stay abreast of latest research in nutrition field.
- Educated clients on healthy eating strategies, promoting long-term lifestyle changes.
- Improved client motivation with regular progress updates and positive reinforcement.
- Addressed any concerns or questions from clients promptly; provided clear explanations and reassurances when needed.
Student Information Team Supervisor
Edge Hill University
Ormskirk, Lancashire
08.2004 - 05.2018
- Ensured timely project completion by closely monitoring progress and deadlines.
- Promoted harmonious relationships between team members for optimal cooperation.
- Empowering students to deal with all aspects of life on campus.
- Conducted regular appraisals, motivating staff towards achieving their personal goals as well as company targets.
Estate agent
Jacksons Estate Agent
Ormskirk, Lancashire
10.1995 - 08.2004
- Drafted compelling property descriptions for online listings to attract potential buyers.
- Scheduled viewings for interested buyers, showcasing the best features of each property.
- Developed a solid network of contacts within the industry that facilitated quick sales transactions.
- Actively followed-up with prospective buyers after viewings encouraging faster decision making.
- Streamlined administrative tasks such as preparing tenancy agreements, organising repairs, collecting rent payments leading to improved efficiency.
Education
NVQ Level 3 - Customer Care
West Lancashire College
Skelmersdale, Lancashire 11.2011 - 05.2012
Skills
- Multitasking efficiency
- Service-Oriented mindset
- Calm under stress
- Excellent customer service skills
- Personable and courteous
- Self starter
Affiliations
- Outdoors, walking and hiking
- Dance fit
- Strength fitness
Timeline
Weight Loss Consultant
Slimming World
01.2014 - Current
NVQ Level 3 - Customer Care
West Lancashire College
11.2011 - 05.2012
Student Information Team Supervisor
Edge Hill University
08.2004 - 05.2018
Estate agent
Jacksons Estate Agent
10.1995 - 08.2004
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