Carol Wilson

In my current role I am responsible for inputting the daily attendance information into a spreadsheet and collating the statistics at the end of each week. Entering staff absences into Oracle Fusion, as well as training staff in the use of this system, inputting data to the service users daily meal recharge spreadsheet, completing tasks for new service users, discharge of service users, operating Oracle Fusion for ordering goods, checking payments, imprest claims, covering work duties at other units due to absences. I am responsible for supervising and training the Modern Apprentice. I also record any service user absences in Care First.

I liaise with outside agencies on a daily basis in regards to service user absences, cancellation of meals, I am also responsible for sourcing entertainment or new activities for service users. I am also responsible for ensuring the client comfort funds is accurate following financial procedures, archiving financial and client records as per guidelines and any other duties as and when required.

I am the Fire Warden and am responsible for checking the fire doors on a daily basis ensuring they activate accordingly, I complete a weekly fire test as per Health & Safety guidelines, I am responsible for the property maintenance of the building, reporting faults accordingly as well as logging completion of jobs into a spreadsheet. I undertake gardening as well as clearing any obstructions from the entrance ensuring Health and Safety is followed for service users arriving or leaving the building. I am first aid trained.

In school we operated Click & Go which is the education database for pupils and staff. The system records attendance, behaviour, absences, annual leave and personal details and could also be used to generate parental letters and referrals. We operated a rota system in the main office at Girvan Academy which meant that I gained experience and knowledge in all aspects of the day to day running of the office. My responsibilities included typing correspondence and using Microsoft applications as required, minute taking (Team Around the Child, Progress & Planning as well as yearly reviews), admissions of new pupils and leavers, glow procedures associated IT logins and email addresses, pupils registration, maintenance of transport records, exclusions, administration of medicine, DMR procedures using Oracle, ordering supplies, goods receipting, processing invoices and payments, travel claims as well as petty cash claims.

The role also required me to process temporary teacher timesheets for payroll, produce school reports and maintain pupil records, deal with pupil’s welfare and give assistance when required. General duties included incoming and outgoing mail, collating information and then inputting this information into a spreadsheet, archiving pupil and financial records and liaising with different organisations when necessary.

I was also required to train new members of staff. I continued my training through courses on Coast as and when required. I also covered primary cluster schools when the clerical staff were absent.

During my time working in Social Work I gained significant experience within various Departments including Children & Families, Community Care, Criminal Justice and Children with Learning Disabilities. This involved working on reception, operating the switchboard, operating SWIS and CFACS systems, updating report books, operating petty cash, updating client accounts and typing reports. I also provided minute taking duties for Child Care which included Social Background Reports, Initial Enquiry Reports and Initial Assessment Reports for the Reporter to the Children’s Panel, Child Protection Case Conferences and Looked After and Accommodated Reviews. Reports for Criminal Justice included Social Enquiry Reports and Supplementary Reports for Sheriff Courts along with Probation and Parole Reports. Reports for Community Care included SSA’S (Single Shared Assessment) (SSA1 – Initial report, SSA2 – Comprehensive report, SSA4 Care plan, SSA6 Review), AP4’s (Contracts for Homecare providers), Keysafe Applications, Community Alarm Applications, Meals on Wheels, Booking forms for respite applications and case notes. I also gained a strict confidentiality work ethic.