Carol Stuart

• A highly motivated individual who strives for the best possible outcomes for our service users and the children in our local areas not only looking at inequalities but tackling them as well to ensure we have an inclusive service for all.
• Leading 3 Child Health areas in, Sunderland, South Tyneside and Gateshead for the last 6 years has given me a great insight into our local health needs for our younger population.
• Liaising with NHSE, ICB, Local Authorities and Trust Director's as well as GP's, nurses and other Child Health Managers across the country is a small part of this role.
• My role is vast but from making sure that my teams register all new births including free births in a timely manner to ensuring COVER data and reports are submitted to the national team on time it is rewarding and interesting role.

• As an EMIS super user I not only use and access this system I also build searches and reports to ensure we have accurate data within our system - this also helps with audit checking work of all team members.
• Reviewed operational policies periodically for improvements in efficiency and effectiveness.
• Create quarterly reports for our Commissioners to show work and coverage of key target areas.
• Delegated tasks effectively to maximise team potential and productivity.
• Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
• Established clear lines of communication between management and staff, fostering a harmonious working environment.
• Implemented cost-saving measures which resulted in significant budget savings without compromising service quality or efficiency.
• Fostered strong relationships with clients through excellent customer service skills.
• Conducted thorough audits on services provided, maintaining top-quality standards consistently.
• Control of the departmental budget achieving an underspend since the start of my management role in 2019, achieving major cost saving projects that have not only speeded up data transfer but saved thousands of pounds in staff hours.
• king at inequalities but tackling them as well to ensure we have an inclusive service for all.

• Responsible for the Gateshead Child Health team from birth to 20 years old.
• Weekly immunisation runs to identify and appoint children from 8 weeks to 5 years on their needed UK scheduled vaccinations which are then sent to parents/carers and surgeries.
• Responsible for all staff appraisals, sickness, performance and support.
• Conducted regular performance reviews to identify areas of improvement for each team member.
• Ensure department complies with all Caldicot and data protection guidelines at all times.
• Attending regional meetings to ensure we are up to date with all immunisation or changes to the national service specification.
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Ensure all team members are up to date with Statutory Mandatory Training at all times maintaining professionalism at all times.
• Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.

• Employed as a child health officer to support accurate data entry of childhood vaccinations and checks
• Established a new process for our Safeguarding records on site ensuring these were electronically recorded as well as paper based to ensure files could be found swiftly.
• up to data with all mandatory training at all times.
• Liaise with GP's and practice nurses for missing immunisations for children within Gateshead Area.
• Produce weekly reports for missing blood spots for babies under 1 year old.
• DATIX reports as and when necessary to ensure any incidents or near misses are recorded and reported in a timely manner.
• Attend all departmental meetings.
• Fire Warden for department.

Actively looking for work

• Direct report to Health and Safety Manager for all issues relating to buildings, staff or equipment.
• Purchasing budget using negotiating skills to ensure best prices at all times.
• Daily Personal Protection Equipment issuing and ordering for all staff and sites
• Register of all learning sites and assessment dates and outcomes to ensure compliance.
• Assessor contact for all off site issues relating to Health and Safety and support as and when necessary.
• Recommended ergonomically designed office furniture, enhancing employee wellbeing.
• Basic reports for directors on Health and Safety outcomes and issues.

• Working for a training and learning company calling learners to research their learning experiences using a specific research IT system to analyse and evaluate their answers.
• Basic administration duties including printing, filing and telephone duties.
• Supporting Research Manager in compiling reports for board of directors.