Summary
Overview
Work History
Education
Skills
Timeline
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Carol Smith

Eastbourne,East Sussex

Summary

Offering strong communication and problem-solving skills with background in customer service, teaching and research. Knowledgeable about building relationships and understanding customer needs.

Overview

2
2
years of professional experience

Work History

Sales advisor

Marks and Spencer
Eastbourne, East Sussex
10.2004 - 02.2005
  • Worked extended hours during holiday season managing high customer footfall.
  • Monitored and refreshed displays to attract customers.
  • Suggested suitable products to customers for enhanced shopping experience.
  • Facilitated smooth checkout process, enhancing customer satisfaction levels.
  • Established rapport with potential buyers to foster repeat business.

Research assistant

Medical Research Council
Islington, London, London
01.2003 - 08.2003
  • Documented all procedures meticulously to ensure repeatability of experiments.
  • Enhanced team productivity through effective task delegation and management.
  • Implemented strict adherence to ethical guidelines throughout the research process.
  • Exhibited exceptional problem-solving skills during unexpected research setbacks.

Education

Computer course - Computing

Odean Cinema Leicester Square
London
04.1997

Prep cert Teaching English as a Foreign Language - English Language

Marble Arch Teacher Training
London
05.1988

Skills

  • Persuasive speaking
  • Customer engagement
  • Market research
  • Cash handling
  • Customer Service
  • Team Leadership
  • Interpersonal communication
  • Public speaking
  • Resourcefulness
  • Positive attitude

Timeline

Sales advisor

Marks and Spencer
10.2004 - 02.2005

Research assistant

Medical Research Council
01.2003 - 08.2003

Computer course - Computing

Odean Cinema Leicester Square

Prep cert Teaching English as a Foreign Language - English Language

Marble Arch Teacher Training

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Carol Smith