Carmen Visser

• Administrative marking and checking objective tests.
• Working with SQA RM Assessor program.
• Analysing reports and updating information for student exam results.
• Provide administrative support to ensure activities are carried out accurately and according to plan and to ensure compliance with documented processes.
• Data entry: create and maintain records, standard reports and spreadsheets to ensure information is up-to-date, easy to access and accurate.
• Carry out filling of information to ensure it is stored accurately following relevant policies and procedures.

Reason for leaving:

Temporary role came to an end.

Career Break

Took time out to spend time with my three children, and between this time we relocated from South Africa and spent three years in Poland before settling permanently in Edinburgh in September 2022.

• Processed invoices and financial data with strong eye for detail.
• Loaded supplier creation forms for new suppliers.
• Created Purchase Orders on Oracle.
• Worked to facilitate positive, productive working environments through reliable administrative support.
• Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
• Organised activities to build team and establish professional relationships with staff & onsite suppliers.
• Managed database to maintain updated records and accuracy.
• Drafted contracts and purchase orders for team.
• Travel bookings for local and international travel.
• Plan team building events.

Reason for leaving:

Decided to be a stay-at-home Mom with my 3 small children

• Screened incoming phone calls and relayed detailed messages.
• Scheduled meetings, conferences and appointments.
• Arranged supplies, documents and spaces for meetings.
• Partnered with management to implement processes and complete special projects.
• Sourced and ordered office supplies within allocated budget.
• Booked flights and hotels for domestic and international travel.
• Photocopied and printed presentations and reports for meetings.
• Drafted contracts and purchase orders for team.
• Organised master calendar of appointments, operational targets and projects.
• Coordinated events by managing budget, logistics and event support.
• Drafted documents and reports for management review.
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Created expense reports with matching receipts.

• Received and screened high-volume internal and external communications, calls and email.
• Responded to telephone enquiries from clients and vendors.
• Reviewed expense reports and invoices to assist with monthly accounting processing.
• Maintained detailed administration and office procedures to improve accuracy and efficiency.
• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Managed customer orders and invoices to reduce financial discrepancies.
• Kept and maintained accurate filing system for preservation of office information.
• Received, sorted and distributed incoming mail.
• Ordered office supplies and researched new deals and suppliers.
• Assisted managers in compiling and organising materials for meetings.
• Called maintenance team to perform repairs and inspections on office equipment.
• Created job cards for maintenance team.
• Provided printing, photocopying scanning support to colleagues.

Reason for leaving:

Better work opportunity was presented at Vodacom

• Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
• Screened and directed incoming phone calls and distributed correspondence effectively.
• Drafted and distributed professional business letters and email correspondence.
• Updated files and records with precise system navigation.
• Sourced office supplies in line with procurement guidelines to achieve value for money.
• Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
• Maintained and updated departmental mailing list and phone directory.
• Maintained accurate and up-to-date databases containing confidential information.
• Switchboard relief - answered and directed calls using multi-line switchboard.
• Welcomed arriving visitors and directed to appropriate meeting rooms.
• Managed flight reservations, ground travel and accommodations for department managers and associates.
• Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
• Typed documents and compiled information for meetings with exceptional speed.
• Facilitated access for visiting clients and colleagues by arranging and issuing appropriate security passes.
• Maintained and balanced petty cash flow.

Reason for leaving:

Better work opportunity was available at Johnson Controls

• Kept reception area clean and neat to give visitors positive impression of the company.
• Provided clerical support to company employees, including copying, faxing and file management.
• Reduced waiting times through effective time and resource management.
• Delivered front of house duties with warm and professional manner.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.
• Reorganised filing system to reduce file location times.
• Liaised with office cleaners and maintenance service providers for jobs.
• Operated fax machines, copy machines and other standard office equipment.

Reason for leaving:

Due to financial strains the company was facing - I was made redundant