Summary
Overview
Work history
Education
Skills
Languages
Certification
Additional Information
Affiliations
Timeline
Generic
CARMEN PANCESCU

CARMEN PANCESCU

Plymouth,United Kingdom

Summary


Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Medical Typist

Medicover Romania Srl
Bucharest, Romania
12.2014 - 07.2018
  • Streamlined workflow for physicians by managing multiple transcription tasks simultaneously and prioritizing urgent requests.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Collaborated with colleagues to ensure consistency in medical terminology usage across all transcribed documentation.
  • Displayed strong organizational skills in managing multiple assignments concurrently, prioritizing workload effectively to meet deadlines without compromising quality.



Customer Service Agent/Sales Assistant

SC 800 Customer Service Provider
Bucharest, Romania
01.2013 - 12.2013
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
  • Educated customers on product and service benefits, explaining features and answering questions.

Live-In Carer

Private Home
Viterbo, Italy
12.2010 - 09.2012
  • Monitored client health daily, promptly addressing any concerns or changes in condition to healthcare professionals.
  • Managed medication administration for accuracy, ensuring proper dosages were taken at the appropriate times.
  • Skillfully managed challenging behaviours while maintaining a calm demeanour, diffusing tense situations when they arose.
  • Transported clients to and from medical appointments with safety and efficiency.


Receptionist Assistant

Metro Cash & Carry
Bacau, Romania
07.2006 - 12.2010
  • Increased accessibility to information for both clients and coworkers by developing detailed spreadsheets that organized important data clearly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.


Education

Bachelor of Arts - Business Management

The London College
09.2023 -

Nurse - Adult Nursing

The Carol Davila Nursing College
Bucharest
09.2013 - 08.2016

Bachelor's Degree - Chemical And Food Engineering

The University "Vasile Alecsandri" of Bacau,
Bacau, Romania
10.2005 - 07.2009

OET EXAM PASSED - English Language

VP MODERN LANGUAGES
ONLINE CLASSES
10.2021 - 02.2024

High School Diploma - MATHEMATICS, SCIENCE

The High School "Emil Botta"
ADJUD, ROMANIA
09.2001 - 06.2005

Skills


  • Attention to Detail
  • Teamwork and Collaboration
  • Relationship Building
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • Excellent Communication
  • Active Listening

Languages

Romanian
Native language
English
Advanced
Italian
Intermediate
Romanian
Proficient (C2)

Certification

  • OET Gold Standard
  • REGISTERED NURSE

Additional Information

Driving licence: CAT B

Affiliations

  • READING, LISTENING TO MUSIC, WALKING

Timeline

Bachelor of Arts - Business Management

The London College
09.2023 -

OET EXAM PASSED - English Language

VP MODERN LANGUAGES
10.2021 - 02.2024

Medical Typist

Medicover Romania Srl
12.2014 - 07.2018

Nurse - Adult Nursing

The Carol Davila Nursing College
09.2013 - 08.2016

Customer Service Agent/Sales Assistant

SC 800 Customer Service Provider
01.2013 - 12.2013

Live-In Carer

Private Home
12.2010 - 09.2012

Receptionist Assistant

Metro Cash & Carry
07.2006 - 12.2010

Bachelor's Degree - Chemical And Food Engineering

The University "Vasile Alecsandri" of Bacau,
10.2005 - 07.2009

High School Diploma - MATHEMATICS, SCIENCE

The High School "Emil Botta"
09.2001 - 06.2005

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CARMEN PANCESCU