Carmen Oncioiu
Cowdenbeath,Fife
Summary
Dedicated professional with a strong focus on collaboration and teamwork, customer service excellence, and product expertise. Demonstrates exceptional attention to detail and effective communication skills. Proven track record in staff leadership, driving team success through strategic guidance and support.
Overview
9
9
years of professional experience
Work history
Customer assistant
Lidl
Cowdenbeath, Fife
2024.08 - Current
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Collaborated efficiently with team members to maintain smooth store operations.
- Provided fast checkout service with high levels of customer care and transaction speed.
Team leader
Buzzworks
South Queensfery
2020.03 - 2024.08
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Coached team members through new or difficult workflows.
Receptionist
Gordon Ramsay Restaurant
Edinburgh
2021.10 - 2022.01
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Answered and helped resolve enquiries from clients, vendors and general public.
Warehouse operative
Amazon
Dunfermline, Fife
2020.04 - 2020.08
- Sorted materials into appropriate areas for easy access and organisation.
Waitress
Carlucci Restaurant
Dunfermline, Fife
2017.02 - 2019.10
- Provided top-notch service to customers, improved overall dining experience.
Education
GCSEs - Philology
Technological High School Aurel Rainu
RomaniaSkills
- Collaboration and teamwork
- Customer service excellence
- Product expertise
- Attention to detail
- Data management
- Effective communication
- Staff leadership
Languages
Romanian
Native
Spanish
Elementary
Affiliations
Travelling and writing
Timeline
Customer assistant
Lidl
2024.08 - Current
Receptionist
Gordon Ramsay Restaurant
2021.10 - 2022.01
Warehouse operative
Amazon
2020.04 - 2020.08
Team leader
Buzzworks
2020.03 - 2024.08
Waitress
Carlucci Restaurant
2017.02 - 2019.10
GCSEs - Philology
Technological High School Aurel Rainu