Carmen Luong
London,ENG
Summary
Creative and detail-oriented professional with experience in content creation, social media management, and translation. Fluent in Mandarin, Cantonese, and English, with a strong background in marketing, digital content development, and cultural adaptation. Proficient in Canva, with experience in photography, videography, and social media marketing across platforms such as Instagram and Facebook.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Founder
EC Language Chimp LTD
Edinburgh, Midlothians
12.2021 - Current
- Designed and managed social media campaigns, creating engaging visual content for brand promotion.
- Created, translated, and adapted English-to-Chinese materials to ensure cultural relevance and accuracy.
- Scheduled and managed social media posts across multiple platforms, including Instagram and Facebook.
- Developed brand identity and promotional materials, showcasing creativity and design expertise through Canva.
- Established company brand for improved visibility and recognition, amassing over 3,000 subscribers on YouTube.
- Developed business strategy by conducting comprehensive market research.
Professional Teacher
Italki.com
Online, Online
04.2018 - Current
- Over 2,500 lessons taught to over 250 students
- Specialise in instruction of English, Cantonese and Mandarin
- High customer satisfaction (evident from public student feedback)
- Utilised multimedia resources for effective delivery of lessons, sparking interest among pupils.
- Improved language skills of students through creative lessons.
- Encouraged critical thinking in students by incorporating problem-solving activities in lessons.
Student Teacher
Summerbridge HK
Hong Kong, Kowloon
06.2019 - 08.2019
- Supported learning and development activities in structured educational setting.
- Worked collaboratively with other teachers to plan and deliver lessons.
- Developed strong problem-solving and adaptability skills in fast-paced environment.
Treasurer
Chinese Studies Peer Learning & Support Scheme
Edinburgh
09.2018 - 05.2019
- Organised and promoted academic events, ensuring high student engagement.
- Managed financial records and marketing budgets, allocating funds for promotional activities.
- Coordinated team collaborations to enhance outreach and visibility.
Sales Assistant
East India Company
Edinburgh, Midlothians
09.2018 - 01.2019
- Assisted in content development, photography, and videography for social media and promotional materials.
- Provided customer engagement and product promotion support, enhancing brand visibility.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Ensured stock replenishment in timely manner to maintain product availability.
Education
Master of Arts - Chinese
University of Edinburgh
Edinburgh 09.2017 - 07.2021
GCSEs -
Sedgehill Secondary School
London 09.2010 - 07.2015
A-Levels -
Sedgehill Sixth Form
London 09.2015 - 07.2017
Skills
- Marketing & content creation
- Translation & cultural adaptation
- Social media management
- Photography & videography
- Creative design & branding
- Trilingual communication
- Teamwork & independent work
- Fast learner & adaptable
Certification
- Meta Certified Digital Marketing Associate
- TEFL-Certified in General Teaching, Business English & Online Teaching
- edX Verified Certificate for Becoming an Entrepreneur
Languages
English
Native
Cantonese
Fluent
Mandarin
Fluent
Timeline
Founder
EC Language Chimp LTD
12.2021 - Current
Student Teacher
Summerbridge HK
06.2019 - 08.2019
Treasurer
Chinese Studies Peer Learning & Support Scheme
09.2018 - 05.2019
Sales Assistant
East India Company
09.2018 - 01.2019
Professional Teacher
Italki.com
04.2018 - Current
Master of Arts - Chinese
University of Edinburgh
09.2017 - 07.2021
A-Levels -
Sedgehill Sixth Form
09.2015 - 07.2017
GCSEs -
Sedgehill Secondary School
09.2010 - 07.2015
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